User comments on ISPs
>> BT Broadband

davyboy
(learned) Fri 13-Jul-12 21:40:40

Dropout

[link to this post]

Twice this week infinity broadband has dropped out. Had to reset modem. Is BT having problems.

BatBoy
(legend) Fri 13-Jul-12 21:46:54

Re: Dropout

[re: davyboy] [link to this post]

No, but it sounds like you are. Can you be more specific about these drop outs?

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davyboy
(learned) Sat 14-Jul-12 19:43:30

Re: Dropout

[re: BatBoy] [link to this post]

Hi Batboy I usually switch of computer at night but always leave infinity broadband on. a couple of times recently, having booted the computer i find that ihave no internet connection. I reset the modem & everything is fine. I have tried rebooting the computer rather than resetting the modem but that has no effect so I presume it must be something to do with broadband itself. any ideas would be appreciated. Everything is fine at the moment.

Zadeks
(experienced) Sat 14-Jul-12 19:55:53

Re: Dropout

[re: davyboy] [link to this post]

Can you ping the router?
Can you ping 8.8.8.8?
Anything in the router's log about PPPoE?

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