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Standard User MHC
(sensei) Mon 07-Jan-13 11:08:34
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Re: Ignore Bob_s2 - his post is WRONG


[re: Bob_s2] [link to this post]
 
...


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Administrator MrSaffron
(staff) Mon 07-Jan-13 11:28:44
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Royal Mail does do tracking


[re: Bob_s2] [link to this post]
 
http://www.royalmail.com/delivery/business-delivery-...

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User KevinMo
(learned) Mon 07-Jan-13 12:58:03
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Re: Royal Mail does do tracking


[re: MrSaffron] [link to this post]
 
Yes it does. Just been into the York Depot. The Ops manager, Mike Bowes, says that when they have a technical problem, their tracking system defaults to "Delivered at 8am". Whether that is true or not ? might be of use to others. Still no sign of my parcel yet tho.


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Standard User camallison
(newbie) Mon 07-Jan-13 13:11:18
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Re: Ordered BT Infinity, a huge mistake ?


[re: Bob_s2] [link to this post]
 
Not sure which planet you live on, but Royal Mail DO have tracking system and if you go to the Royal Mail website, you will find their tracking system. In fact, only this morning, I have signed for a package delivered by Royal Mail and have looked up its reference on the track & trace system to see where it was before the delivery.

The only thing it doesn't do is say where it is in their system, unlike soem courier companies.
Standard User Chrysalis
(eat-sleep-adslguide) Mon 07-Jan-13 13:45:11
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Re: Ordered BT Infinity, a huge mistake ?


[re: camallison] [link to this post]
 
depends if its recorded or special delivery.

recorded wont show where it is, just that if its signed for.

but special delivery should show what depot is at etc. en route.

and several times I have had tracked parcels arrive via the postman so yeah he is posting drivel.

BT Infinity 2 Since Dec 2012 - Estimate 65.9/20 - Attainable peak 110/36 - Current Sync 71/20
Standard User systemx
(experienced) Mon 07-Jan-13 13:54:41
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Re: Ordered BT Infinity, a huge mistake ?


[re: KevinMo] [link to this post]
 
In reply to a post by KevinMo:
Have I made a huge mistake in ordering BT Infinity.

Hub promised for delivery last Thursday, waited in all day but it didn't arrive. Waited in Friday morning, Royal Mail claim it was delivered 8am Friday morning, but it wasn't. [ Ok Royal mail problem not BT]

Phoned BT Friday Morning, promised immediate despatch of new hub for Monday delivery [ in parallel to escalation with Royal Mail about original delivery].

Monday morning, phoned BT again as I have still not got a tracking number for new hub. BT now claim that new Hub will not now be delivered until Tuesday AND are unable to provide a new tracking number. [Their engineer is due Wednesday]. BT call centre staff refused to put me through to complaints as they operate a 24hr call back for that !!

AARRGH.


It' a pity you did not post earlier, I would have been happy to send you mine and the engineer install kit in exchange for yours when it turned up. I hope all turns out well and I am sure the eng will carry out the FTTC install if the hub has not arrived in time, as others have said.
Standard User greenglide
(experienced) Mon 07-Jan-13 13:57:34
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Re: Ordered BT Infinity, a huge mistake ?


[re: KevinMo] [link to this post]
 
I can understand the reaction smile

You will be reliant on BT OR staff irrespective of which ISP you use as well!

BT Infinity 2 - IP profile 77 / 20 - super fast!
Previously BE Unlimited - 21,000 Download 1,200 Upload but then moved house - 6,500 Down, 1Mb/s up - gutted!
Ex <n>ildram , been to SKY MAX - 15,225 Download
Standard User KevinMo
(learned) Mon 07-Jan-13 14:50:39
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Re: Ordered BT Infinity, a huge mistake ?


[re: KevinMo] [link to this post]
 
Quick update.
As I said in my reply to Mr Saffron, RM York Depot Manager claimed that the RM tracking system defaults to "DELIVERED 8am" if they have a technical fault.
Original hub has just arrived, although RM van driver claimed the whole problem was due to staff sickness. I expect the 2nd duplicate hub tomorrow. lol.
Thanks to all for your comments.
Standard User MrGrumpy
(eat-sleep-adslguide) Mon 07-Jan-13 21:21:28
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Re: Ordered BT Infinity, a huge mistake ?


[re: camallison] [link to this post]
 
In reply to a post by camallison:
What they are doing is ensuring that they finish their round early so that they can go off onto a second job they have. It is quicker to sit in a layby and write out all the cards than wait at each house for the occupant to come to the door and sign for the parcel.


What a load of ball aches and you know that for certain????? Talk about misinformation.

Regards

MrG

Remember: Amateurs...built the ark.
Professionals...built the Titanic


All spelling and grammatical errors are left in on purpose
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