In reply to a post by RobertoS:

What isn't fine is it leaves a handset icon at the top left of the screen even after a sideswipe, so it isn't even supposed to be suspended. It should be as if it wasn't called into play.

I took this annoying 'feature' as an indication that the app was written to handle incoming calls, in case BT decide to offer incoming calls to Smart Talk apps.

Or maybe the app that they used as inspiration, actually offers that function.

My Messaging and GMail apps put icons there when messages do come in, and when I read the messages the icons disappear.

Similar behaviour from the SmartTalk app would make sense. Having the icon permanently there as soon as the app has been used can only be described as a bug.

Just to let you know that you can get rid of the phone notification on the Samsung screen. Here's how:

Go into "task manager" app.

Find BTSmartTalk in list and open by pressing phone icon - don't hit uninstall!
Underneath the Force Stop panel there is a little square box with Show Notifications. Untick and you will remove the phone icon from the notification screen.

Simples!

Thanks killerheels . That's got rid of the icon.

Only - completely so, so you don't even know it is loaded. Which seems to happen randomly. It also warned when unticking that it also disables update notifications. With a fairly new app I'm not sure I want to do that.

It's more the inability to close it completely that bugs me. I'm sure I've seen exit in the pop-up menus of some add-on apps. One would expect a professional app from BT. (As if!)

So on further consideration I think I'll leave it as it was.

As far as I can see the notification is only cosmetic.

If you are not making calls, it will not incur charges.

This app only works when you make a call and I think that it is perfectly fine to disable the notification. See my other post about how to close the app without having to force close or use the home button.

I will monitor battery drain and call charges; if there is anything untoward I will post an update, and also log a complaint with BT!

Edited by deleted (Fri 29-Mar-13 21:05:56)

By the way - there is a "close app" button. Here's where to find it...

Open the app and press the pad to the right of the home button on the Galaxy. This will bring up the settings menu. See the X in the bottom right? That's the close app button. Daft place to put it - but there you go. I think that finally sorts it!

Edited by deleted (Fri 29-Mar-13 21:04:18)

In reply to a post by killerheels:

As far as I can see the notification is only cosmetic.

When I turned off notifications, it said it also turns off notifications of updates. I'm not happy with that, given a fairly new app on the market, which might require the user choosing to install or not, and doing nothing until given the go-ahead.

In reply to a post by killerheels:

By the way - there is a "close app" button. Here's where to find it...

Open the app and press the pad to the right of the home button on the Galaxy. This will bring up the settings menu. See the X in the bottom right? That's the close app button. Daft place to put it - but there you go. I think that finally sorts it!

I think you mean the left? Then in Settings is App Manager, which is the way to kill the app. So I don't know where you are describing .