Profile speed

I've got a problem with BT broadband dropping out. I've had two engineer visits and everything is as good as it can be on the BT side. Until such time as I find out what in my electrical installation causes the drop-outs I have the problem that my profile speed is systematically reduced over time. e.g. when the engineer visited last week homehub monitor was showing a speed of 3.5Meg but my profile speed was only 135Kbps. Hardly faster than dial-up.

Q1. Is there any way I can find out what my profile speed is.
Q2. Is there a way to contact BT and get my profile speed increased again when it gets very low? (Without spending hours talking to the Indian call centres.) Or do I have to book an engineer visit every time?

Pete

In reply to a post by Pete8five6:

Q1. Is there any way I can find out what my profile speed is.

BT Wholesale Broadband Performance Test then Further Diagnostics looking for IP Profile.

But didn't you get the 135K from here?

Thanks.

No, it's just what the engineer told me when he rang back from the exchange.