When does BT sport become available after your order?

As per my other thread, we ordered Unlimited BT Broadband last night and have since received a 'Welcome' email and an order confirmation email detailing all our package contents including BT Sport.

We have Sky+ HD so will be viewing BT Sport on the TV and last night during the sign up process for broadband it asked us to enter our Sky viewing card number, which we did.

This morning I downloaded the BT Sport app on my Hudl tablet and it told me I had to 'activate' BT Sport within MyBT. So I did that and it all went through fine. However on the Sky+ HD box, BT Sport isn't activated on the channels its supposed to be on. All I see is the default blue screen and a message informing me I need to call Sky to upgrade to get BT Sport.

So - My question is, how long does it take for the Sky box to start letting me watch BT Sport on it? Or does BT Sport on the Sky+ HD box not begin to work until your broadband is fully up and running, in my case the date we've been given is the 16th June?

I would assume the latter but it will only take a phone call to find out.

In reply to a post by jcym:

it will only take a phone call to find out.

Absolutely. However I wanted to check here in case anyone else had any info on the subject to offer.

It would be logical that it becomes active the same day as your broadband otherwise they might have people ordering, watching the sporting event they are after and then backing out before activation.

Yeah, that would make sense to me. However a few folk on another forum I asked on about this said they were able to view it on their TV within an hour or so of them placing the order. I'll give it until the 16th and then start worrying if it still hasn't arrived!

Login to my BT scroll down to extra's and click BT Sport at the bottom of that screen it should say what sky card is active.

If its not listed or the card number is wrong give them a call.

BT Sport worked for mw within 1 hour of entering the code. However, that was same day as broadband was activated.
I assume you were trying the SD channels on your box.

Errrm.......I feel like a n00b. I was checking the BT Sport HD channels. Didn't realise it was only the SD channels you get free, they are up and running. Doh! Flippery - you hit the nail right on the head when you mentioned SD channels, thanks for the prompt!

Good to see it was a simple fix.
We are all guilty of overlooking the obvious solutions first.