Is there a way to do an export of the event log on the BT home hub 4?
I've got BT ADSL and I think I'm connected to the Paddington exchange.
I've been having some terrible issues since about February, what I've discovered is that sometimes the line has a huge number of drop outs over a short period of time, and the line continually lowers it's speed until it gets stuck at about 200 kbps. This has happened a few times. First time it happened, it happened gradually, sometimes the sync was ok, others it wasn't, then it got to constantly being bad...called BT, in the end they reset the line and it came back right away (though I didn't know they were resetting the line (or what the actual issue was at that point), had spent time time not finding the master socket, as there wasn't a version with the test port in my flat (probably due to age), and they didn't tell me)...happened again, this time when I contacted BT the line was still unstable when BT did their tests, so booked an eng to come look at it (who didn't turn up the afternoon they said they would, and only after the time window passed and I called did I find that they ran over schedule that day and wouldn't be coming...but that's another story), he replaced the main socket in the house with a proper up to date socket which helps with the BT tests and had a test socket, he patched some corrosion he found at the junction to the block of flats, reset the line and away he went...all was fine...for a time...same thing happened again, contacted BT again...said the issue came back...they said there had been a number of drop outs and that caused the line to slow itself to try and compensate (and then I guess it just gets stuck), and a line reset would fix...and it did...for another few weeks...now it's happened again, and again they've reset the line...
Now I know what's happening I'd like to keep a better track of when drop outs happen etc, etc, but it's really annoying that A) I can seem to find a way to export the log (without literally going page by page (which are annoyingly short) and copy and paste; and B) the log only tracks a few days!
If I could quickly export the data I could keep better and longer track of things...
Thanks for any help