User comments on ISPs
  >> BT Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread
Standard User cheshire_man
(knowledge is power) Mon 08-Feb-16 19:13:44
Print Post

Re: Considering changing from Eclipse to BT


[re: MrSaffron] [link to this post]
 
Thanks Andrew, where are those words on BT's site?

Tony
We have more and more laws, and less and less enforcement
Standard User BatBoy
(sensei) Mon 08-Feb-16 19:15:19
Print Post

Re: Considering changing from Eclipse to BT


[re: cheshire_man] [link to this post]
 
You have to renegotiate a price at the end of the contract and if it's not acceptable, you migrate away.
Standard User Oliver341
(eat-sleep-adslguide) Mon 08-Feb-16 19:17:11
Print Post

Re: Considering changing from Eclipse to BT


[re: cheshire_man] [link to this post]
 
In reply to a post by cheshire_man:
Yep, it's the post-12-month-contract prices that I'm looking for, and they're not in the footnotes on the BT page, nor anywhere else as far as I can see.

Scroll to the bottom of the BT products page and click "> Offers"

Oliver.


Register (or login) on our website and you will not see this ad.

Standard User Apprentice
(knowledge is power) Mon 08-Feb-16 19:22:36
Print Post

Re: Considering changing from Eclipse to BT + edit


[re: cheshire_man] [link to this post]
 
There is some mention of prices after 12 months on this or maybe when using website:-

http://www.broadbandchoices.co.uk/providers/bt/bt-in...

Edit
From BT website:-

http://s11.postimg.org/rc1z0gygj/BT_Infinity_08_Feb2...

plusnet user

Edited by Apprentice (Mon 08-Feb-16 19:33:13)

Administrator MrSaffron
(staff) Mon 08-Feb-16 19:26:21
Print Post

Re: Considering changing from Eclipse to BT


[re: cheshire_man] [link to this post]
 
Scroll down page and just above the blue footer is


> Broadband >TV>BT Sport>Phone>BT Mobile>Offers

Click Offers and you get a list of product offers.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Mon 08-Feb-16 19:27:46
Print Post

Re: Considering changing from Eclipse to BT


[re: BatBoy] [link to this post]
 
Well you don't have to renegotiate you can just pay whatever the going standard rate is on a monthly basis, but yes the sensible thing if you are happy to sign another 12 month contract is to phone up and see what they will do.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(sensei) Mon 08-Feb-16 19:39:26
Print Post

Re: Considering changing from Eclipse to BT


[re: MrSaffron] [link to this post]
 
One of the new problems is that BT feel free to change the price at any time, regardless of contract.
Standard User cheshire_man
(knowledge is power) Tue 09-Feb-16 05:38:16
Print Post

Re: Considering changing from Eclipse to BT


[re: MrSaffron] [link to this post]
 
Thank you, I'd missed that link.

Tony
We have more and more laws, and less and less enforcement
Standard User ian72
(eat-sleep-adslguide) Tue 09-Feb-16 08:48:39
Print Post

Re: Considering changing from Eclipse to BT


[re: BatBoy] [link to this post]
 
But if they do change it then you can migrate away from them with no penalty (unless of course you also take a number of their other services which you may still be tied in to because a change in price on one doesn't break all the others).
Administrator MrSaffron
(staff) Tue 09-Feb-16 13:08:43
Print Post

Re: Considering changing from Eclipse to BT


[re: ian72] [link to this post]
 
And if they don't inform existing customers of price changes they are breaking the rules, and doubly so for those that pay by direct debit.

Be interested in seeing the details of the cases where this is said to have actually happened, rather than a theoretical situation.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Pages in this thread: 1 | [2] | 3 | (show all)   Print Thread

Jump to