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im asking this because i left bt for vm, but vm needed to cut my phoneline because they couldnt find my connection in their cab, but do bt and vm use the same phoneline? because my bt phoneline goes to the pole, he cut the cable in the box in the floor where the vm coax for the internet comes in. and im going to another isp.
Edited by arronlowley (Wed 25-Jan-17 22:12:31)
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Virgin shouldn't touch your BT-owned phoneline, they should install a separate master socket.
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They don't share phone lines
If virgin cut the line and the old BT master socket was moved to the cable network then will need the new phone line operator (isp) to arrange a new openreach line install to fix things
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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When I went to virgin I got broadband only, he asked if he could cut the phone line as there wasn't enough slack on the coax to try pull it, he needed to find my connection in the cab, but this phone line he cut was in the ground, the one supplied to us by bt goes to the pole, im guessing from the pole it's to the cab, so I'm assuming that means virgin didn't cut my bt Phoneline but there own.
The phone line he cut was one that was next to the coax for the internet, they were stuck together, he just pulled it apart a little and cut it.
Edited by arronlowley (Thu 26-Jan-17 00:10:02)
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Yes, that sounds about right - he cut the VM phoneline not the BT phoneline.
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only once have I witnessed a VM engineer take over the old BT socket and that was when I had it back in the Telewest days.
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In that case it was just their own line that was cut
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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do any of you guys know anyone on origin broadband? ive taken out services with them, bt are cons, and they charge £50 for the same service which is £22 more than i will be paying.
when i was with bt i had a connection of 80/20 with a max attainable of 85, it then dropped to around 71k.
i expect to get the same speeds on origin.
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Which exchange? If TalkTalk LLU you are likely to go on TalkTalk Business Wholesale.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
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Maybe I am wrong , but I had VM some time ago and at that time they only used coaxial cable from there own cabs.
The phone line was taken from the same cab and was run along side the coaxial cable and then split into a phone plug socket in the VM wall box.
The coaxial was then plugged into a cable modem.
The fibre line to the cab was DOCSIS 3 I think.
At that time I did not have a BT line to my house but could still use the VM phone line.?
Edited by deleted (Thu 26-Jan-17 22:08:01)
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I'm on the pudsey exchange Leeds, how do I find out what llu it is, if it's talk talk screw that.
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Samknows says it's a sky llu.
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Sky, talktalk and vodafone llu
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Others have replied with the info. Unless you are on Leeds Westgate.
This is where from:- https://www.samknows.com/broadband/exchange_search
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Edited by RobertoS (Fri 27-Jan-17 00:19:03)
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so i could get any of those? i hope its sky i really do.
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Are you hoping that Origin can put you on your choice of those?
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Ronerto
Leeds Westgate is an old trunk exchange with no 'real' customers off it. The lines shown are likely to be BT lines within the building not real customers!
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talk talk are [censored], thats why i dont wanna be put on their llu, does it make a difference what llu you are on anyway? because dont all these llus technically use bts anyway.
Edited by arronlowley (Sat 28-Jan-17 12:27:42)
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All LLU providers may use the same copper network i.e. Openreach but how they configure and utilise their ADSL2+ hardware at the exchange makes a difference, as does how they manage the capacity and peak time utilisation on the backhaul networks.
Or put another way one provider in an area may be useless due to being overloaded but another may be a paragon of perfect internet connection.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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i thought the backhaul may have been different, that was the only thing i thought would have really mattered, i never had issues with bt and slowdowns, apart from crosstalk but that cant be helped, latency was amazing, and thats what im looking forward to, low latency, vm is shocking for ping.
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