BT Price Rise Advice

A quick one, for all of those affected by the Price Rises it is worth giving BT retentions a few calls. On my 3rd call they offered me a decent deal:

Infinity 1, Line Rental, BT TV Entertainment Max (ie sports and HD channels) for £38pm. 12 month contract.

No need for the TalkTalk switch now

Cheers for the post.

I got my price rise e-mail 3 days after I had disconnected.

I'm experiencing the opposite!
I signed up on Tuesday, and on Wednesday they dropped the monthly by a fiver and increased the reward card by £25!
Called them up in the morning to cancel (and reorder later/following day) but the chap I was speaking to agreed to drop my package price by £7 to account for the drop in monthly and increase in reward card.
Tuesday, £34.99/12m and £125 reward card
Wednesday £29.99/12m and £150 reward card

So dropping my monthly to £27.99 brings it very close, and shouldn't effect my quidco, in theory.
Let's not mention that quidco cashback has now since increased from £80 to £110...!

Well it's down to BT if it does or not - after all the deal you have now is not the deal you took out through them.

I called them today and got a £6 increase turned into a £12 decrease fixed for 24 months.

Only ever used BT for LR and calls , the last time the price increased i left , and never looked back

No idea how it all works internally with the cashback. As the order from placement to completion has taken place entirely with no need to contact them by other means, it should still pay out. I don't know if for whatever reason BT won't pay out the cashback by changing my discount after connection. Tbh I'd rather risk losing the cashback than cancelling and reordering, as I've seen things go wrong when people have done that!
Of course, I wish I 'gambled' and waited til the offer ran out to see what it was the following day, save this hassle, but oh well!

@gomezz nice! As long as you'll be happy staying with them 24 months it's not a problem, as you can leave the contract early without penalty if they increase prices beyond what you are happy with down the line!
What deal did you get?

Edited by LadFromWales85 (Sat 11-Feb-17 17:53:21)

I looked in my online account and there was an offer of Infinity 2 and line rental for £33

If I go to bt.com/myoffers with my mums account she gets an offer of Infinity 2 inc rental for £37.49 over 18 months.
It seems the link within your myBT now directs there so the offer you've got will probably be the same whichever way you get to the page.

Still, Infinity 2 and rental for £33! Nice!

In reply to a post by Alnath:

I looked in my online account and there was an offer of Infinity 2 and line rental for £33

The deals by retentions are slightly better, but only once you ask to speak with the manager (in my experience).

Edited by ukhardy07 (Sat 11-Feb-17 19:56:12)