Moved house 4 years ago. Had infinity 2 installed. Have been running at top 80/20 speed up until recently. About a year ago swapped hub for Billion 8800NL and could see my max attainable rate was around 88000/90000 and I was on 79999/19999 speed. This has been like this up until about 3 weeks ago.
Kids complained that they had issues with xbox so looked at router stats and I'd dropped to 20000 down despite max attainable rate still being around 88000. Rebooted router and my max attainable rate dropped to 71000 and my speed was 71000. Rebooted again, stayed the same. Logged a fault with BT. They did some checks outside and said there was a line fault. They worked on it while I was away on holiday and I chased up on my return last weekend. They said they had fixed it, but my max attainable rate had dropped further to 68000 and speed around 67000.
An engineer has just came round and checked the line from my internal socket and said there's no fault. He's requested a line reset and told me about the 10 day retrain. I've currently got a max attainable rate of 69000 and a current speed of 59000.
Really don't know what to do as I'm about 200-250m from the cab and the cab is about 20m from the exchange.
Massively frustrated, any advice?
Edit: Added some screens of router stats at various points:
Normal stats as in pre-fault for the last 4 years
Just now, after reset
Edited by MrGimper (Mon 11-Jun-18 14:47:51)