Surely NOT going to be an Engineer visit?

Have just signed up for BT Business Broadband for a village hall; this is ADSL, not FFTC/FTTP.

BT have emailed saying that "We'll be connecting your landline and broadband on Mon 18 Mar, all services will be activated by midnight that day.

Then when you click to confirm I was sent a checklist which required a power socket near to the Master Socket for the Engineer to connect to.

I did not expect an Engineer visit, wonder why one needs to come?

Cheers!

Have they actually pencilled in an appointment date and time Clive ?

Has the hall already got a phone line, and if so did you order for that number?

I wonder if business broadband from BT always gets an engineer install? Because of the SLA etc.

No date and time for an engineer appointment. Just this 'request' that the Engineer can access the master socket and mains socket. In fact now that I have accepted by clicking, this section is no longer visible. To me it seems more appropriate for a FTTP install.

I will query it in a few days once the Hub has arrived etc.

In fact from the conversation I had with Business sales, once we have the service I can then request that the Master Socket is moved to a different location in the building. A new dropwire to the facia board under the guttering and a drop down and through the wall into the office on the first floor.

What did amaze me was the cost of BT Business Broadband. £22.00 + VAT for a basic line and ADSL, Hub Delivery of £8.50 (I think) and a £28.50 setting up charge - I don't think that includes VAT, so £34.20.

The village hall already had a BT line, but had been provisioned as Residential.

Cheers!

The village hall already had a BT line, but had been provisioned as Residential. The number is being retained. In fact sales said that I would be getting a message advising that the line was being taken over, (from Residential to Business).

What did amaze me was the cost of BT Business Broadband. £22.00 + VAT for a basic line and ADSL, Hub Delivery of £8.50 (I think) and a £28.50 setting up charge - I don't think that includes VAT, so £34.20.

Cheers!



Cheers!