What I just don't understand is why after many years of stable hub and decent line speeds and sync (ie around 52/14) suddenly in early August the line develops "battery contact" faults which the engineers cleared. Hub fully stable again no issues there. But, the speeds never ever recover to what they were 2 months ago!
Had a long chat with the case manager this morning. He spouted all the legal jargon to me saying they are fulfilling their contract based on the line stats, giving me the minimum speeds. Fine, but when asked why the speeds have not recovered he said that they would NEVER EVER recover now because the system has deemed the line unstable at some point. A DLM reset won't make any difference, and he cancelled the engineer visit due to day. He said it's all down to the aging BT network and nothing can be done with my line. It is what it is, won't change, only get worse, and we, BT, are doing our legal bit.
Looks like a move from BT to Virgin asap. He waived my cancellation of contract fees for my broadband and my mobiles. I won't get the "having broadband" benefits for my mobiles - £5 per month discount and double data. For me this now doubles the cost of my mobiles, so they will need to be moved to somewhere else, having just re-contracted them when the broadband line was perfectly good!
Not happy to have this hassle, but if I get better broadband and mobiles, then so be it.
Many people here have the same issues with FTTC connections, whoever their ISP. We are a large town and a village combined, most now have Virgin to their properties, so I suspect BT and others will see a big move away, rather than extra people clambering to get on a cabinet and add to the crosstalk!
1999 Freeserve Dial up --> Freeserve Anytime ---> 2005 Wanadoo 512k BB ---> Jul 2009 Orange up 8 Megs(hah!) --> Nov 2009 O2 LLU -> Nov 2011 BT Infinity( getting 64 megs now on ethernet via TPlink homeplug 200's)
Dual Yamaha AW16G user using MIDI MMC for 16 tracks
FujiFilm HS-10 User