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Standard User abductedcraig
(newbie) Wed 16-Sep-20 15:57:36
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Full Fibre install and phones


[link to this post]
 
Hi,
I’m getting full fibre installed soon.

While ordering it online there is an option of using your own phone, or receiving 2 x Essential phones or 1 x Advanced phone free of charge.

The info on the phones on the order page gives no details of spec.

Does anyone know if the free Advanced phone type has a answer machine or is it just a plain phone only type.

I know the Essential phones are just 2 single phones, without answer machine.

But I’m not sure about the Advanced phone.

Thanks in advance for the help.

Cheers.

Plusnet Unlimited Fibre Extra
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Administrator MrSaffron
(staff) Thu 17-Sep-20 09:13:59
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Re: Full Fibre install and phones


[re: abductedcraig] [link to this post]
 
https://shop.bt.com/products/bt-advanced-phone---two...

Says the Advance has an answer phone

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jpm
(regular) Thu 17-Sep-20 10:09:05
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Re: Full Fibre install and phones


[re: abductedcraig] [link to this post]
 
The voicemail is handled by the service, it doesn't record on the handset. I have three of the standard handsets and voicemail works fine.


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Standard User abductedcraig
(newbie) Thu 17-Sep-20 21:20:53
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Re: Full Fibre install and phones


[re: MrSaffron] [link to this post]
 
Thanks for that Andrew, as you said it did have a Answer Machine.

In the end BT charged me £45 for it, but they are now refunding me as it should have been free.

Just need to get them to sort the charges on the BT Mobile side of things now.
I forgot just how bad BT can be with things going wrong.

frown

BTBroadband - Full Fibre 100
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Standard User abductedcraig
(newbie) Thu 17-Sep-20 21:24:44
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Re: Full Fibre install and phones


[re: jpm] [link to this post]
 
Thanks JPM

It did have the Answer Machine built in to the phone.

Think you are talking about their Answering service.
It was the real Answer Machine that I wanted and it was with the model they sent.

Cheers

BTBroadband - Full Fibre 100
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