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Standard User MarkC64
(newbie) Thu 07-Jan-21 15:57:31
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Re: FTTP Install - Practical details of install *DELETED*


[re: dect] [link to this post]
 
1 stage installf from pole right outside, that's what makes it even more infuriating.

Edited by MarkC64 (Thu 07-Jan-21 16:01:02)

Standard User MarkC64
(newbie) Fri 08-Jan-21 11:14:09
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Re: FTTP Install - Practical details of install


[re: dect] [link to this post]
 
Do you think the height of the socket is an issue? Do you know if the ONS has to at a certain height? Or a limit as to how high it can be installed? No info on BT website it just says access to double socket and near to outside wall.
Standard User dect
(fountain of knowledge) Fri 08-Jan-21 11:36:43
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Re: FTTP Install - Practical details of install


[re: MarkC64] [link to this post]
 
In reply to a post by MarkC64:
Do you think the height of the socket is an issue? Do you know if the ONS has to at a certain height? Or a limit as to how high it can be installed? No info on BT website it just says access to double socket and near to outside wall.
I personally don't know and don't want to speculate, there are members on here who would know for sure so hopefully one of them will respond.


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Standard User TheInstaller
(learned) Fri 08-Jan-21 18:24:45
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Re: FTTP Install - Practical details of install


[re: MarkC64] [link to this post]
 
In reply to a post by MarkC64:
Do you think the height of the socket is an issue? Do you know if the ONS has to at a certain height? Or a limit as to how high it can be installed? No info on BT website it just says access to double socket and near to outside wall.


A photo would be helpful of the front of the property, without that it is pretty much impossible to see if there are any reasons as to why they wouldn't fit the ONT in your porch. If the location you wanted the ONT fitted was not on an outside wall, then that might well be your issue. As a general rule right now, Openreach will not run any internal cable. They will want to drill through the external wall, fit the ONT there and walk out of the property, and so doing minimum work within the property, keeping yourself and the engineer safe from possible COVID etc. I know people might say, but it is only a meter or so, chances are they may well just refuse right now.

My advice will be to anyone who wants to have the ONT fitted in a certain location, lofts, upstairs rooms, cupboards etc, right now expect that not to happen, and expect to have to wait for things to calm down later on in the year with the virus before you get what you want. If you get lucky when someone turns up, then good for you, but be prepared for refusal at the present time.
Standard User MarkC64
(newbie) Fri 08-Jan-21 21:22:36
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Re: FTTP Install - Practical details of install


[re: TheInstaller] [link to this post]
 
https://www.dropbox.com/s/i0k9h7zyav2gdk1/IMG_0437.j...See attached photo link,
Red line would be the run of the incoming line running under the roof line and coming in through top of wall at door height and into the porch. The ONS would sit on the wall inside at just above door height next to the newly installed double socket, with the Hub on a shelf on side wall. No need to come inside the house as the inner porch door would be closed. No internal cable, simple as you can get but the Kelly engineer wanted to go into the front bay which is our bedroom. He just point blank refused to do anything else, the rest is history as they say. Hopefully the next engineer will be a bit more understanding but will have to wait until 11 March now.

Edited by MarkC64 (Fri 08-Jan-21 21:27:40)

Standard User unknown101
(member) Fri 08-Jan-21 22:08:13
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Re: FTTP Install - Practical details of install


[re: MarkC64] [link to this post]
 
That route isn’t practical, the line would need to go to ground level first externally so the CSP (customer splice point) to be fitted and external drop cable spliced to the internal feed to go into the house. It is a grey wall mounted box with one cable going in and one cable going out.
Standard User RobertoS
(elder) Fri 08-Jan-21 22:10:23
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Re: FTTP Install - Practical details of install


[re: MarkC64] [link to this post]
 
Did you make sure he didn't think by porch you meant that overhang? Did you show him there is an inner porch. Which I think I'd call a vestibule if small or a hall if large.

To me that looks like a front door, and porches are external to that.

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Standard User TheInstaller
(learned) Sat 09-Jan-21 00:02:18
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Re: FTTP Install - Practical details of install


[re: MarkC64] [link to this post]
 
I can't really see that general route as being much of an issue, as long as there are no pipes or mains cables anywhere near the light you have by the front door.

As pointed out though, the cable would need to go into a CSP at ground level first, and then into the porch as you indicated. It won't run into the house without one of these. They are square grey boxes about 5 or 6 inches and about one inch deep.

So you'd be ok with it coming down the front of the house, but when you get to the corner you can come down vertically there to the CSP and back up again at the same point to continue your suggested route, or you could have the CSP by your front door, and drop down to it there. There is also nothing stopping you from over painting the cables afterwards if you wish to make them less noticeable, as they will be black and are roughly about the same size as existing copper phone cables.

You will need to discuss the actual route with the engineer when he comes, but expect something along the lines i've suggested there. The CSP (grey box) needs to be at ground level as the fibres are spiced in it, this can't practically be done at height.

Hope that helps.
Standard User j0hn83
(fountain of knowledge) Sat 09-Jan-21 11:28:44
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Re: FTTP Install - Practical details of install


[re: unknown101] [link to this post]
 
In reply to a post by unknown101:
That route isn’t practical, the line would need to go to ground level first externally so the CSP (customer splice point) to be fitted and external drop cable spliced to the internal feed to go into the house. It is a grey wall mounted box with one cable going in and one cable going out.


They aren't fitting CSP's everywhere.
That looks perfectly fine for a single drop connectorised cable.

It's the installers job to work out the route.
Mark only insisted on the ONT position.
There's nothing stopping a CSP at ground level and then the fibre entering the porch.

The installer was just lazy and insisted on the line entering the property where the drop cable is anchored, which is apparently a bedroom.

That's got Kellys written all over it.
Standard User MarkC64
(newbie) Sat 09-Jan-21 13:41:32
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Re: FTTP Install - Practical details of install


[re: j0hn83] [link to this post]
 
Thanks for the replies, the engineer came into the porch/vestibule and hall so was aware of the layout of the property, he just wanted to do it his way, quickly and be gone, he was already late, he admitted he had three more to do that day. Once I said that it was no go in the front bedroom, he wasn't interested, wouldn't give any explanation as to why, got arsey took some photos and called his manager.etc.

There are no power cables that would affect drilling of a hole at the top left corner above the outside light and the vestibule is wider by about 15cm inside than the outside wall so plenty of room.

https://www.dropbox.com/s/zevzf5ycpsf1ytv/dsc_0157.j...

My neighbour two doors down had his FFTP installed in his office at the back of his house just before in Nov, no issues just routed it down the side of the house and in on the side. So I presumed my location would be no problem. Seems it is typical of Kellys engineers get paid rubbish basic money and then per job, so quick and easy is better.
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