Home Hub Speed Cut By Half

hi

being new to this hub i have seen after the bad weather over the last couple of days the hub was rock steady and giving 1975-2mb since it was installed 14 days ago (migrated over ) when the bad weather started thunder & lightning the hub was disconnecting every 3-5mins. now its stable again but speed is half of its previous speed at 968kbps but no disconnect ! (well not yet anyway) ? does it now have to sit there and retrain its self over a period to get my speed up to 2mb again ?

line stats
attenuation 54db
srn 6db
sync rate 2850kbps
stats from the dmt tool

Hmmm try turning off the hub and turning it on again, you may get your connection rating back up... though i do not rate the home hub very good after reading so many complaints

Same has happened to me. Had 3.3 Mb, now 2.3 after the lightning a few days ago. Will have to wait 3-4 days for it to go up, and if it doesn't, try restarting the hub. Mine still hasn't gone up.

Might aswell restart the hub anyway , he is still going to have to wait upto 3 days

I had a problem with the hub, after using a 2091 for 3 months with a very stable sync and very few disconnections , getting consistent speeds of 4500-5500kbps or higher. I ordered a bt fusion phone & withtthis came a new home hub so that i could install the bluetooth adapter needed for the fusion phone, yipee i thought a shiny new hub........ that is where the excitement ended im afraid, soon as i installed the hub i had loads of disconnections for about 2 hours after installation, this i now can see has caused MAX to assume i have an unstable line and lower my sync rates and my snr, many calls to india (useless) resulted in firstly being told yes there was a line problem which would be escalated, then when it was in the 3-5 day time frame i was given, i rang back, only to be told that because my line speed was above the threshold that there was nothing they were prepared to do about it. I was furious and tried to explain the 3 stable months etc but no response.
It wasnt until i saw people on here talking about the dmt tool that would allow me to manually reset my snr rating that my line speed has now come back upto almost the level it was pre hub install (i cant get it any higher as my snr wont go below 9.5-10 using dmt, even though it was lower with my old 2091) .

My suggestion to you would be to try the dmt tool to lower your snr rating, it worked for me

Hi, what is this dmt tool about?
Is it for hub users only?