the only other router i have is the newer version of the bt home hub which i think may be called the 1.5, but its still happening when i use that

Sorry it was a little longer than I expected to get round to testing. Can you open command prompt and ping bbc.co.uk?

XP: Start>Run "cmd" then type into the black box "ping bbc.co.uk"

In Vista Winkey+R type "cmd" again in the black box type "ping bbc.co.uk"

Post back the results, to copy and paste from command prompt, right click anywhere in the window and select mark, then drag your mouse over the area you wish to copy, once its selected press enter to put it into your clipboard.

I think your ping is maybe a bit too high, possibly due to some noise on your line.

P.S. Thanks for making me put it back on, I got 10GS because of it!

hope i done this right


Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Reply from 212.58.224.131: bytes=32 time=20ms TTL=113
Reply from 212.58.224.131: bytes=32 time=355ms TTL=113
Reply from 212.58.224.131: bytes=32 time=17ms TTL=113
Reply from 212.58.224.131: bytes=32 time=19ms TTL=113

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 355ms, Average = 102ms

Hmm those shouldn't cause any issues mine are higher than that, could you do that once again just to make sure the 355ms ping was a once off?

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:

Reply from 212.58.224.131: bytes=32 time=17ms TTL=113
Reply from 212.58.224.131: bytes=32 time=17ms TTL=113
Reply from 212.58.224.131: bytes=32 time=18ms TTL=113
Reply from 212.58.224.131: bytes=32 time=20ms TTL=113

Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 20ms, Average = 18ms

In that case I'm at a loss to what the issue is, my hub at the time was an older one like you are using.

Cant think on what the issue is, you could try calling Microsoft and see what they say.

i just finally got into a match and was talking to someone in there and he says he lives abou 15 mins away from me and he has the same problem but he doesnt know anyone else who has it. he is with orange broadband though

Interesting, I did test mine when I posted which would have been early morning for most people.

Have you got the latest firmware for the hub?

Try selecting 'XBOX Live' as application sharing on the hub, then restart the hub.

You could also try resetting to factory defaults on both the hub and the xbox 360 to see if that cures the problem.

If that fails then the best bet is to ring XBOX 360 Support 0800 587 1102 and select the option for live.