In reply to:

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What I find utterly outrageous is that BT provide absolutely no definition of what 'fair use' actually is.

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Considering that the "Unlimited" product replaced the "Option4" 50GB product, it would be fair to assume that 50GB would be 'Fair use'. However when I was dumped onto the new 'Unlimited' product I was FUP'ed due to going over 50GB by on average 3GB over the previous months and therefore classed as a 'heavy' user.

Not a problem these days though!... (In case it's not obvious, I got my MAC and went to a better ISP)

Technically, BT claim "Unlimited" as your product isn't 'cut off' at any point for going over a set limit, just that your speed is restricted for the remainder of the month.

I completely agree...

As I have no way of knowing what the limitations are or if I'm going to hit them I just consider it inevitable that I'm going to breach them and just use the connection as much as I can... if I'm gonna be FUPPED by BT I'm gonna take as much as I can on the way down.

I find the throttling outrageous too - a lot of the time I'm slightly under 0.5Mbit - I could understand that if I used 200+gigs a month every month - but as I generally only go over slightly (I think) then its rediuclous.

So my downloading is now 30k and the BBC go and publish this article!!

http://news.bbc.co.uk/1/hi/technology/7547251.stm