help :(

sunday morning and i suddenly find my ip profile has been lowered to 5400 but sync speeds remain 8128/448 and as u can see from the speedtester results something serious has happened here ... ouch


FAQ

Results Image not loaded

This Test comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
1304 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1304 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 5400 Kbps

2. Assured Rate Test: -provides background information.

Download Speed
1344 Kbps

0 Kbps 1600 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1344 Kbps
For your connection, the acceptable range of speeds is 1536-1600 Kbps.
Additional Information:
Assured Rate IP profile on your line is - 1600 Kbps


This test was not conclusive and further testing is required.This might be useful for your ISP to investigate the fault.

If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.

im particularly interested in the assured rate thing that says 1600kbps when yesterday it was just 600k but my ip profile was 7150 .. please help because nothing like this has ever happened before and i havnt even used my connection since yesterday evening

current router stats

Connected
Connection time 6 days, 01:15:01
Downstream 8,128 Kbps
Upstream 448 Kbps

ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Fast
Noise margin (Down/Up) 11.3 dB / 26.0 dB
Line attenuation (Down/Up) 26.6 dB / 14.0 dB
Output power (Down/Up) 12.4 dBm / 1.8 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 0 / 1
CRC Errors (Down/Up) 305 / 40
HEC Errors (Down/Up) 242 / 0
Error Seconds (Local/Remote) 279 / 30

Looks like you had a low sync event and the line is (slowly) picking itself up again - anything can cause this, boiler going on/off, economy 7 signal, christmas lights switching - typical for this time of year, thunderstoms and so on.

Aslong as it was a one off event the line _should_ pick itself up again within the next 24-72 hours and within 5 days worse case... however sometimes the BT profiling system gets in a jam needing a forced reset.

Tho the assured rate throws a bit of a spanner in the works as the IP profile before and after with the change to 1600 for assured rate almost fits the change in numbers... BT Vision gearing up for HD? but that shouldn't have such a change in the line speeds.

Edited by deleted (Sun 06-Dec-09 12:56:12)

BT Vision usually needs 2Mbps even for SD material, so HD will be even higher