Admin password on Homehub 2

I have just acquired a home hub 2 with two phones and pressed the reset button on the side to reset to defaults. I have tried to connect and sign in as the administrator and it tells me the default password (taken from the back of the hub) is incorrect. I've tried this several times. Any suggestions on how I can reset the password or what the password might be?

Thanks

TLMC

When you say acquired - Is it a new home hub or is it 2nd hand?

I only ask as if it's 2nd hand then its likely that the default password has been changed. If thats the case I imagine that a reset to factory defaults would clear what ever password the previous user has set up.

If it's new then I can't help - When we used a home hub the default pass was the SN
on the bottom of the hub and upon initial set up we were instructed to change the password. (this was ages ago tho so it may have changed)

Also I note you say Admin password are you logging in with Admin if so I am almost sure its should be admin.

Again this probably won't help but I am rather bored waiting for various contractors to show up :/

Thanks. Second hand and tried the reset to factory defaults and that's where my problems are. The password listed on the back of the hub does not seem to work.

Good luck with teh contractors

What browser are you using? If you're not, try using IE.

I've occasionally heard of strange things happening when using other browsers. (I know it shouldn't matter, but...)

As for factory reset, I did mine using the side button the other day, had to hold it in for about 20s, and then it powered back up as factory-fresh, and went through the first time setup.

I was using IE but I'll try holding the reset button for 20secs or so and see what happens.

Thanks for the help

IIRC hold the button in until the router clicks then let go.