Suspicious e mail from BT

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How�s your broadband performance?
Hello Mr Baylis

Ofcom, the UK communications regulator, has partnered with SamKnows to research broadband performance in the UK.

They�re looking for customers of various broadband services, including BT, and we thought you might like to take part.

The research involves connecting your BT Home Hub to a device that monitors the performance of your broadband connection (not your home network or web traffic).

If you volunteer and take part in this project, you�ll get access to your own data so you can track the performance of your broadband connection.

If you�d like to join in or find out more, please go to http://www.samknows.com/broadband/signup/ofcom

Best wishes,

BT Total Broadband team

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Just this minute received this e mail from "BT" but they have got my name wrong, any one else received one ? I obviously have not clicked on any of the links and would suggest you don't, any thoughts, am I right to be suspicious?

Not received one. Am BT Phone cust.

SamKnows is a well-known reliable site & all addys are pukka.

SamKnows is a well-known reliable site & all addys are pukka.


Yes I agree SamKnows is well known and reliable, that's the only reason I posted it really. I am just wondering how a survey company working on behalf of BT can get my name completely wrong on an e mail !
Might try manually typing link into browser see where it takes me.

Manually typed in it seems to be kosher, certainly goes to SamKnows site and an invite to be a broadband performance monitoring guinea pig.
Can't be too careful I suppose

I've been testing for 4 months,no problem.

In reply to a post by greyposter:

I've been testing for 4 months,no problem.

I have no doubts it is fine but it is a bit disconcerting to receive the invite to join, on a genuine e mail but with the wrong name. I have contacted BT to ask how this can happen, will be funny if they reply calling me Mr Baylis

See your point.