User comments on ISPs
  >> BT Broadband


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | 3 | 4 | (show all)   Print Thread
Standard User deleted
(deleted) Fri 04-Feb-11 21:07:06
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
Thanks shtu. Yes it is a v2 then, although I don't have the phone. That's great advice you've given me and I will check all of the thugs tomorrow. The alarm control panel is on the wall farther up from the BT master socket, I don't know if it is connected but it's worth me checking.

All extensions have been removed now, I didn't need to use the upstairs extension sockets but to be sure I should still check that they've gone dead because I have a socket in the lounge and one in 2 of the 3 bedrooms yet I Only disconnected 2 extensions, there wasn' a third one. Either it was never wired in or it's wired to the test socket!

I will check and post my stats.

Thanks
Andrew
Standard User RobertoS
(sensei) Fri 04-Feb-11 22:10:00
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
Extensions can be daisy-chained.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User deleted
(deleted) Sat 05-Feb-11 14:04:30
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: RobertoS] [link to this post]
 
Hi all, just rebooted the homehub, still connected to master socket, not the test socket. It's 2pm and these are my stats:


Connection information
Line state Connected
Connection time 0 days, 0:01:00
Downstream 1,024 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 6.9 dB / 8.0 dB
Line attenuation (Down/Up) 63.5 dB / 31.5 dB
Output power (Down/Up) 14.4 dBm / 12.6 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 1081 / 0
CRC Errors (Down/Up) 1 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 1
Hide Details

...as you can see, no better for connecting in daylight. It's wet and rough weather though so that perhaps doesn't help. I've ordere an Austin Taylor adsl face plate which should arrive next week. Next step is to try the advice from shtu and then wait and see if the faceplate makes any difference.

Regards
Andrew


Register (or login) on our website and you will not see this ad.

Standard User deleted
(deleted) Sat 05-Feb-11 20:43:30
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
Annoying, but for 8Km it's actually not bad.

If you umake all the other checks, put in a filtered faceplate, and maybe try a different router, you might just grab enough to get into the 1Mb profile, you need a sync of 1152 or higher.

Have a look at the end of this thread, someone switching to a different router (as recommended earlier) and look at the jump in sync...

http://forums.thinkbroadband.com/notspot/f/3955949-a...
Standard User deleted
(deleted) Sun 06-Feb-11 19:53:05
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
Hi all,
I've bought a new 2700 off eBay based on the good things I've read. Will bt have a problem with me using it? I've heard that all I need to do is simply plug it in and it should work? Of course, when it arrives I will post the stats. The adsl face plate should arrive first. Perhaps I should fit that first and see whether that alone makes any difference?

Thanks for all of your help so far, I will let you know how I get on.
Regards
Andrew
Standard User deleted
(deleted) Mon 07-Feb-11 09:38:52
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
BT's systems will not care, just crack on and hook it up. smile

About the only time you *might* run into trouble is if you wind up with a fault and have to go through the retail helpdesk - they will almost certainly hit a part in the script about it being "unsupported". Avoid this by reconnecting the homehub before you call them. smile

Personally, I wish BT had made something of the 2Wire's quality officially available to residential customers.

EDIT - If the faceplate arrives first, take the opportunity to check over the wiring, making sure that you don't have any extensions or kit hardwired tot eh incoming line. Removing the back part of the NTE is illegal, but a BT engineer would carefully remove it and check that there is only one cable connected to each of the two connectors you will see, no scotchlocks or screw-terminal blocks, and that it is all clean and dry.

Edited by deleted (Mon 07-Feb-11 09:43:03)

Standard User deleted
(deleted) Wed 09-Feb-11 13:08:27
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
HI,

*Just an update*

I received the ADSL Faceplate yesterday. Its an Austin Taylor model and seems to be well constructed and good quality. I wasn't going to fit it until daylight hours but being at work in the week I couldn't wait until Saturday to try it so I went ahead and fitted it at 10pm last night.

I can now report that I'm syncing at 1182kbps (same as when plugged into Test Socket) and my SNR is between 6.5 and 7.5. I've never seen as high as 7.5!

I'm really pleased with this as I honestly didn't expect it to make any difference. Hopefully I should remain connected above 1152kbpd now and in a couple of days my IP profile should jump up to 1000K.

I have the 2700 Router in the post to me too so it will be interesting to see whether that makes anymore difference...

Will keep you posted and thnks for the great advice so far!

Andrew
Standard User deleted
(deleted) Wed 09-Feb-11 16:31:39
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
Put the 2700 router on it around lunchtime, and you should see another improvement. Once you've done that there's not much else left to do, maybe a "better" cable between the router and master socket, but that's usually a very small improvement.
Standard User RobertoS
(sensei) Wed 09-Feb-11 17:02:34
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: deleted] [link to this post]
 
There's a slight chance the new router and daylight connect, as shtu says, may give you 1440kbps. If it doesn't, do not keep re-sync'ing to see if you can get there. That could thump your noise margin settings.

Remember, there is no real difference in the effect of 1152 and 1408kbps, except 1408 could be the less stable of the two.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User deleted
(deleted) Wed 09-Feb-11 19:58:53
Print Post

Re: IP Profile & BT Master Socket - Help BT_Care!!


[re: RobertoS] [link to this post]
 
Sound advice right there.

It *might* scrape to 1440, but I wouldn't be surprised or disappointed if it didn't - bear in mind you've already got a 30% increase in throughput.
Pages in this thread: 1 | [2] | 3 | 4 | (show all)   Print Thread

Jump to