1mb speed, 8mb line

Anyone else having speed issues this week?

The past week the speed here has been terrible. barely getting 1mb.

Line stats are good as they always have been. Cant figure out whats going on.

Rang BT last night they say there is nothing wrong as per usual.

Any suggestions on what we can do about this?

where r u

North Wales, Leeswood, Done a test:

Test1 comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
1451 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1451 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

2. Assured Rate Test: -provides background information.

Download Speed
594 Kbps

0 Kbps 600 Kbps
Max Achievable Speed

Download speedachieved during the test was - 594 Kbps
For your connection, the acceptable range of speeds is 576-600 Kbps.
Additional Information:
Assured Rate IP profile on your line is - 600 Kbps


We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

Edited by Seansmit17 (Sat 12-Feb-11 19:30:06)

Speeds went back to normal for a while but are now slow again, barely making 2mb here, and with a house of 4 people that use the net at the same time its getting to be unusable

ip profile is right for your synch so your throughput is pants you need to report a faukt with thd to make them aware that you are not acheving your MSR remeber the BTW speedtester takes you outside the bt retail traffic management systems.

Surely MSR is to do with the sync speed, not the throughput? He's sync'ed at 8128kbps.

Edited by RobertoS (Thu 17-Feb-11 10:34:34)

been on the phone to BT tonight... what a fun phone call that was..

Guy we spoke to insisted that we are getting 8128kbps and did not seem to comprehend that, that is the speed the HH is connected at not the speed we are getting.

Bt speedtester tonight shows 1033kbps on the first test and 800kbps on the second

Clearly something wrong..

He has, from what i could understand him say, rest the IP/BRAS profile

Speeds tonight are ranging from 0.5mb to 4mb at the most with pings of 70ms+

Its getting silly now as we have had these [censored] throughput issues for about 2/3 weeks now

Quite right however he should be acheving his profile rate via the BTw tester remeber this is outside of bt retails traffic management sytems so they should report a fault to btw who will blindly ignore it and send it back

How long since you turned the router off for 20 minutes?

Or even a simple reboot if that is too long .

Edited by RobertoS (Sat 19-Feb-11 12:39:42)

re reset the router last night, and even tried an older white HH but it made no difference to the speeds at all. Still slow today as well