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Standard User Seansmit17
(eat-sleep-adslguide) Sat 26-Feb-11 15:13:11
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Re: 1mb speed, 8mb line


[re: deleted] [link to this post]
 
vp issue maybe.. but dose that explain that at 3am speeds are fine, 800k downloads as they should be... early morning 8am... back to a crawl untill 3am again.. like clockwork

I think its bt's traffic management [censored] about personaly

BT 8MB
Standard User Seansmit17
(eat-sleep-adslguide) Sat 26-Feb-11 17:41:30
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
Testing for packet loss... you never know, might be what the problem is

My Broadband Ping

BT 8MB

Edited by Seansmit17 (Sat 26-Feb-11 17:45:00)

Standard User Seansmit17
(eat-sleep-adslguide) Mon 28-Feb-11 09:36:29
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
So, BT enginner has been, done his tests etc and gave me a new faceplate.. oo yay lol

It turns out one of the DSL Line cards at the exchange that serves about 300 people was acting up and has been "fixed" and is due to be replaced.... at some point.

Well we will see what happens with the speed over today. Its fine at the moment, actually better than fine.. its the fastest its ever been atm!

http://www.speedtest.bbmax.co.uk/results.php?t=12988...

BT 8MB


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Administrator MrSaffron
(staff) Mon 28-Feb-11 15:40:20
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
if a line card has been rebooted then takes some hours for everyone to log back on.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Seansmit17
(eat-sleep-adslguide) Mon 28-Feb-11 18:56:15
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Re: 1mb speed, 8mb line


[re: MrSaffron] [link to this post]
 
Well what ever the problem is, its not fixed..

I cant even watch bbc iplayer, online gaming is lagging with 999ms ping yet again..

It dose seem like congestion but why would it of just kicked in a few weeks ago like someone flipped a switch.

8am this morning i was getting 8mb, 12pm it was at 6mb, 3pm it was at 5mb and at 6pm im getting 0.5 - 1.5mb

web pages take ages to load or time out..

What the hell do i need to do to get BT to get this sorted?! :'(

BT 8MB
Standard User RobertoS
(sensei) Mon 28-Feb-11 23:04:56
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
To save my reading the whole thread, have we covered the possibility of BT capping your peak time speed for exceeding your allowance or the 300GB FUP? That lasts for 30 days.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre.
Standard User Seansmit17
(eat-sleep-adslguide) Tue 01-Mar-11 01:14:16
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Re: 1mb speed, 8mb line


[re: RobertoS] [link to this post]
 
im sure the cap is more than quarter of a meg... thats what we get at peak.. or less

anway, its 1.30am and im still only getting 20k a sec download speeds

BT 8MB

Edited by Seansmit17 (Tue 01-Mar-11 01:29:18)

Standard User Seansmit17
(eat-sleep-adslguide) Tue 01-Mar-11 17:16:59
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
Another engineer is coming out on Friday... not quite sure why tho..

Apparently there is work that needs doing at the exchange..

BT 8MB
Standard User Seansmit17
(eat-sleep-adslguide) Fri 04-Mar-11 18:15:26
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
Still waiting for a fix :@

BT are now going to check the VP status for my line and if its "hot" they will move me to another one... we shall see

BT 8MB
Standard User deleted
(deleted) Sat 05-Mar-11 07:28:32
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Re: 1mb speed, 8mb line


[re: Seansmit17] [link to this post]
 
Have you tried emailing the BT CEO ??
I emailed him recently over severe BB issues and thanks to his UK Newcastle based High Level Complaints team - it looks like my issues are fixed smile
Plus they don't just close the issue they are monitoring it till we are BOTH happy laugh
I got a reply quickly when I emailed last saturday after 4wks of h*ll from the THD wink
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