£50,000 seems reasonable.

as the BT servie requested was residential then good luck seeing as theyy no longer offer compensation on residential lines only thing they offer is rental rebates you could ask for a goodwill gesture but this gesture will be no where near what you want

Have you lost the AAISP FTTC service, or just the line rental?

The only saving grace, is AAISP FTTC is still working. There would be hell to pay if that had gone.

ah, but it was my business line they messed up. Unauthorised takeover.

Going to wait to see what AAISP say, as they need to take the line back over again.

Most service contracts have exclusion claused for "Consequential Loss", lomiting their liability to liquidated damages and then only of proven costs.

However, if BT can be shown to be "Negligent" then it opens up the unlimited liability coffers.

p.s. IANAL

Re the Pipex line, Plusnet can do a line and broadband takeover as well. You need to get beyond first level support I think, but orbrey (a Plusnet rep on these forums, freqently here), knows all about it.

In reply to a post by Wheel_Nut:

Most service contracts have exclusion claused for "Consequential Loss", lomiting their liability to liquidated damages and then only of proven costs.

However, if BT can be shown to be "Negligent" then it opens up the unlimited liability coffers.

p.s. IANAL

I assume, due to the context, that is a typo for "vomiting their liability".

I dont think I want to introduce another ISP to the party right now! My head is spinning enough with the three.

I think I might just drop the residential line, port the number to VOIP, and get a 3G dongle for backup. less to go wrong hopefully.

.... only if loquidated.