Thinking of leaving Virgin for BT Infinity? :: BT Broadband

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deleted
(deleted) Fri 09-Sep-11 12:29:39

Re: Thinking of leaving Virgin for BT Infinity?

[re: jamesgooner] [link to this post]

Sorry to say there is no cooling off period with Infinity.

Once its ordered, you're stuck with an 18-Month Contract.

I suppose that if there is a major problem and BT won't budge, there is always litigation (costs £££).

acpsd775
(committed) Fri 09-Sep-11 12:30:35

Re: Thinking of leaving Virgin for BT Infinity?

[re: jamesgooner] [link to this post]

so your wanting to leave virgins unlimited 50 for bt unlimited upto 40 and pay exactly the same, even if you don't download as much as you used to would'nt it be worth keeping the extra speed for the same price.

i made the mistake of leaving vm thinking i didn't download as much so dont need the speed and i regret it loads because i realised how much i did use it going back in feb (although mine was more 50 to 10 so i do notice it a lot more)

just my 2 cents anyway if you do decide to switch i wish you the best.

Ash

-------------------------------------------------------------
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jamesgooner
(experienced) Fri 09-Sep-11 12:42:07

Re: Thinking of leaving Virgin for BT Infinity?

[re: acpsd775] [link to this post]

In reply to a post by acpsd775:
so your wanting to leave virgins unlimited 50 for bt unlimited upto 40 and pay exactly the same, even if you don't download as much as you used to wouldn't it be worth keeping the extra speed for the same price.

i made the mistake of leaving vm thinking i didn't download as much so dont need the speed and i regret it loads because i realised how much i did use it going back in feb (although mine was more 50 to 10 so i do notice it a lot more)

just my 2 cents anyway if you do decide to switch i wish you the best.

Ash

it wouldn't be paying the same I'm paying Virgin £45 a month for the 50MB service, i would be paying BT £25-P a month so theres a lot of difference in price, also BT Infinity option 2 is unlimited now.

acpsd775
(committed) Fri 09-Sep-11 12:46:44

Re: Thinking of leaving Virgin for BT Infinity?

[re: jamesgooner] [link to this post]

so your still paying the old price? 50meg hasn't been £45 for about 2 year its 25 with there phone and 35 without (info fromthe website plus i had it 1.5 year i paid 25) so if you paying 45 id ring VM up and demand a hell of a lot of money back off them.

Ash

jamesgooner
(experienced) Fri 09-Sep-11 12:58:47

Re: Thinking of leaving Virgin for BT Infinity?

[re: acpsd775] [link to this post]

yes my 12 month contract ran out in February 2011 still paying £45 a month i canceled there phone line in June i think, so you think i should be paying £35 a month thought that was for new customers who didn't take a phone line.

djfunkdup
(committed) Fri 09-Sep-11 13:05:41

Re: Thinking of leaving Virgin for BT Infinity?

[re: jamesgooner] [link to this post]

as others have said you should not be paying 45 quid for virgin media 50..

virgin give you the same deals as they do for new customers...

when i was on 50 before i moved to 100....my monthly service charge for 50 got reduced when the new prices came out...

Virgin Media 100 My Broadband Ping

acpsd775
(committed) Fri 09-Sep-11 13:06:05

Re: Thinking of leaving Virgin for BT Infinity?

[re: jamesgooner] [link to this post]

yea if no phone it should be £35 a month weather your new or not, my uncle got 50meg the week it was rolled out here when it was still £45 and as soon as VM changed the prices he was automatic put onto the £25 price change (with phone).
Hes way over his 12 months and still only pays £25 so i dont see why you still have to pay 45 i mean100meg is only £35 with phone £45 without so your paying the 100meg price.

worth a phone call to VM might get a nice rebate and a few months discount or something they tend to do a lot to keep custom.

Ash

jamesgooner
(experienced) Fri 09-Sep-11 13:06:33

Re: Thinking of leaving Virgin for BT Infinity?

[re: deleted] [link to this post]

Thanks again for your help, think ill ring Virgin about the £45 a month I'm still paying after 12 months & then think about Bt Infinity, thanks for all your help so far.

acpsd775
(committed) Fri 09-Sep-11 13:09:34

Re: Thinking of leaving Virgin for BT Infinity?

[re: djfunkdup] [link to this post]

In reply to a post by djfunkdup:
as others have said you should not be paying 45 quid for virgin media 50..

virgin give you the same deals as they do for new customers...

when i was on 50 before i moved to 100....my monthly service charge for 50 got reduced when the new prices came out...

Whats the 100meg like when i go back in Feb i was going to get tivo+v+ multi room phone and 50meg but for the extra few quid considering 100meg dose it proform as well as 50 dose.

Ash

jamesgooner
(experienced) Fri 09-Sep-11 13:15:58

Re: Thinking of leaving Virgin for BT Infinity?

[re: acpsd775] [link to this post]

In reply to a post by acpsd775:
yea if no phone it should be £35 a month weather your new or not, my uncle got 50meg the week it was rolled out here when it was still £45 and as soon as VM changed the prices he was automatic put onto the £25 price change (with phone).
Hes way over his 12 months and still only pays £25 so i dont see why you still have to pay 45 i mean100meg is only £35 with phone £45 without so your paying the 100meg price.

worth a phone call to VM might get a nice rebate and a few months discount or something they tend to do a lot to keep custom.

Ash

Thanks for that Ash looks like Virgin will be getting a call from me later on today, not happy about them over charging me since February this year.

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