Hi Gazanimal... I found this thread as I had the same experience as you.... It says "Good news! We predict your download speed will now be 19Mb/s and your upload speed will now be 5Mb/s"...

That's almost exactly what I currently get.

So the million-dollar question is - should I click "upgrade" or not? I don't want to start a new contract for no improvement.

If you do decide to go ahead, can you let us know if you see any improvement? I will do likewise. Thanks!

In reply to a post by bobspiffington:

Hi Gazanimal... I found this thread as I had the same experience as you.... It says "Good news! We predict your download speed will now be 19Mb/s and your upload speed will now be 5Mb/s"...

That's almost exactly what I currently get.

So the million-dollar question is - should I click "upgrade" or not? I don't want to start a new contract for no improvement.

If you do decide to go ahead, can you let us know if you see any improvement? I will do likewise. Thanks!

Sure Bob.

I went ahead & clicked the upgrade button. It's not going to cost & I `may` get an increase, if not I've not lost anything as I'm only 1 month into my contract anyway.

I'll see what happens, if anything.

Cool, good luck and thanks for taking the time!

In reply to a post by Gazanimal:

I can't sign in to BT Fon to activate the BT Wireless option.

Even though I've copied & pasted the username & password from my BT emails, it says Authentication Failed. Invalid username or password.

anyone else had issues with that?

Same problem here!

Try phoning 0800 022 33 22 as I did today and they will give you your username and password (they were completely different from what I had been entering).

However, took me 30-minutes of holding before I got through, but NO Indian Callcentre !

Good luck

In reply to a post by Gazanimal:

With the new upgrades available for existing & new customers I tried to choose to upgrade my BT Infinity Option 2 package via the website today.

I know it states underneath " For some customers the new speed may not represent an increase to current speed." But should I still choose to upgrade or not?

Was meaning to add- Also on Option 2 Infinity and mine also reported that, but I put the Order through (by phone) anyway.

Let's see what happens in my promised 24-Hour Window for the upgrade...

In reply to a post by G3UZF:

In reply to a post by Gazanimal:

I can't sign in to BT Fon to activate the BT Wireless option.

Even though I've copied & pasted the username & password from my BT emails, it says Authentication Failed. Invalid username or password.

anyone else had issues with that?

Same problem here!

Try phoning 0800 022 33 22 as I did today and they will give you your username and password (they were completely different from what I had been entering).

However, took me 30-minutes of holding before I got through, but NO Indian Callcentre !

Good luck

Thanks G3UZF.

I might give them a ring tomorrow or next week, depending upon if this `upgrade` works or makes things worse.

I just upgraded mine. All it took was a 3 minute call to 0800 800 150 and I was told the speed increase will occur within the next 24 hours.
The best bit was that the "tie in" is only for 12 months.
I questioned this, and she confirmed that it was for 12 months from the end of the telephone call (when the new contract is started)
I am a very happy man!

Must resist running speedtest until tomorrow!

In reply to a post by Gazanimal:

I wasn't sure, seeing as it's only approx 400-500 meters away.

A guy I know from another forum is a BT engineer and installs the lines for people & he said, that if you hit near the max speed on 40mb, then you'll be hitting 75mb once upgraded no problem with the circuits they install.

Garbage!

Distance/attenuation form the cabinet is just as relevant as ADSL2x distances from the exchange. There is no guarantee that an upgrade to 80/20 will give any downstream increase at all, if the line is already at exactly its peak. Anything between 40 and 80 is possible.

I'm on 39999Mbps sync with 38.72 profile, at 600 metres from the cabinet. It was the same on 8c.

My modem stats give a "Max" of 51-52Mbps, as does the BT Wholesale checker. From the way that sort of thing behaved on ADSLx, perhaps I would get 53Mbps?

Certainly not 75Mbps!

Well just had two disconnects, and now my speeds have indeed increased:

http://speedtest.net/result/1891173721.png


Not doubled, but I averaged approx 37-38mb/s Down & 8-9mb/s Up.

So I'm happy

Nice!