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Standard User deleted
(deleted) Fri 13-Apr-12 14:30:16
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: RobertoS] [link to this post]
 
Great news! Thanks for letting us know. I'll do the same then and let people know the result.
Standard User jamesgooner
(experienced) Fri 13-Apr-12 15:50:09
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: deleted] [link to this post]
 
Hello All,
just checked on BTs site to see what speed upgrade id get & its saying
59.0Mb download
20.0Mb upload i went for the upgrade yesterday online but im sure it said i would have to renew my contract for another 18 months, can someone confirm if this is correct please or am i wrong.
Standard User deleted
(deleted) Fri 13-Apr-12 16:07:57
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: jamesgooner] [link to this post]
 
That's right, you have to start a new contract.


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Standard User jamesgooner
(experienced) Fri 13-Apr-12 16:09:51
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: deleted] [link to this post]
 
ok thanks for that, i dont mind that as its a very stable connection & if im geting another 20meg on my download for free thats fine, just have to wait for the upgrade now.
Standard User deleted
(deleted) Fri 13-Apr-12 16:29:59
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: jamesgooner] [link to this post]
 
Mine took around 12 hours wink
Standard User jamesgooner
(experienced) Fri 13-Apr-12 17:06:14
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: deleted] [link to this post]
 
My email said if i don't here from them within 5 days to call or email them what s
peed you getting .
Standard User deleted
(deleted) Fri 13-Apr-12 17:09:05
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: jamesgooner] [link to this post]
 
Full speed smile
Standard User jamesgooner
(experienced) Fri 13-Apr-12 17:16:35
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: deleted] [link to this post]
 
thats good at moment i get 38 meg but i was a little confused when new speed said it would only be 58meg, thought i would get full speed as well as im nearly geting full speed now.
Standard User jamesgooner
(experienced) Fri 13-Apr-12 17:19:09
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: deleted] [link to this post]
 
Thats my speed at this moment. http://www.speedtest.net/result/1892438281.png
Standard User deleted
(deleted) Sun 15-Apr-12 12:33:38
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Re: BT Infinity Speed Upgrade issue & BTFon


[re: jamesgooner] [link to this post]
 
My email said that too. I requested the upgrade Thursday afternoon, still waiting.
The website order tracker shows "in progress" with due date tomorrow.
Just had to reset the HH3 yet again due to download speed drop to 3.5 - I wish they could fix that issue! Wonder if the drop will be to 7 when the normal speed doubles? smile
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