ADSL2+ upgrade

Hi

A few days ago BT upgraded our local network exchange, (which if it wasn't for a few trees I could see from my window), to ADSL2+. It warned that, for the next ten days there might be some slowdown or cutting out, so I was fully expecting some erratic broadband for a bit.

Essentially, my broadband has virtually keeled over.

ADSL line status
Connection information
Line state Connected
Connection time 0 days, 17:25:53
Downstream 283 Kbps
Upstream 440 Kbps

ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.5
Latency type Interleaved
Noise margin (Down/Up) 31.6 dB / 32.3 dB
Line attenuation (Down/Up) 16.5 dB / 6.7 dB
Output power (Down/Up) 0.0 dBm / 12.1 dBm

I've looked on various BT forums and, whilst there are many posts dealing with exchange upgrades, nothing seems as bad as this. Do you think it will get any better after 10 days or has something probably gone wrong? It's rather frustrating you see as I do a lot of work from home.

Can you run the speedtest at www.speedtester.bt.com and get the IP Profile for your connection?

In reply to a post by BatBoy:

Can you run the speedtest at www.speedtester.bt.com and get the IP Profile for your connection?

?

Downstream 283 Kbps

The answer is 135.

Hi, welcome to the forums. Something went wrong at some stage early on, as you have a crazily high noise margin. Have you tried disconnecting and reconnecting?

Just do it once! Doing it several times close together could make things worse in a different way. Please take and post the stats again immediately after reconnecting.

Ok, lets assume that actually is one of the answers. I would imagine that DLM has reduced the profile due to something or other, and it will recover automatically in the fullness of time.

Also plug into test socket behind faceplate and take stats.

Thanks for the reply

I tried disconnecting and reconnecting, but it made no difference to the noise margin. I think I'll be patient and just wait the 10 days out before messing any further. Hopefully it'll recover on its own.

In reply to a post by WestBrom:

Thanks for the reply

I tried disconnecting and reconnecting, but it made no difference to the noise margin. I think I'll be patient and just wait the 10 days out before messing any further. Hopefully it'll recover on its own.

No chance .

What do you mean by disconnecting? Did you, for example, turn the router off?

Interesting, as I have a similar problem with a recently ADSL2 Upgraded Exchange, which my ISP is saying is noise on line. I have questioned that it may be Upgrade.
Before Upgrading to ADSL2+
Speed 287 Down 448 Up
Noise 33 14
Att 37 16

After Upgrade

Speed 287 888
Noise 18 14
Attn 37 16

Changed ISP in July CN21 Upgrade month.
Previous 5500 Down 448 Up

Must see if anyone else local has had same problem.
What was your speed prior to upgrade.
As you appear not to have upgrade to ADSL2 yet what are you g.DMT figures.

looks like your isp has set it on as diagnostic profile