Maybe it had already been done. We had no electricity on the 21st and I haven't rebooted the router since then. It is still showing as connected for 3 days + today and BT have told me not to reboot it. They are going to phone me back on Monday evening, so I guess I will have to wait for that. Living in the sticks sucks sometimes!

Took this at midday today:

ADSL Line Status
Connection information
Line state: Connected
Connection time: 3 days, 23:09:03
Downstream: 1,056 Kbps
Upstream: 448 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 9.7 dB / 11.0 dB
Line attenuation (Down/Up): 63.5 dB / 31.5 dB
Output power (Down/Up): 16.3 dBm / 12.0 dBm
FEC Events (Down/Up): 999785 / 3809
CRC Events (Down/Up): 11330 / 2235
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 47714 / 1500
Error Seconds (Local/Remote): 0 / 0

If you don't reboot an ADSL modem it will stay with whatever settings it is happily running at until such time as the connection breaks due to noise or a power cut.

Waiting till Monday, sounds very like they are saying five days because that is the longest time the IP Profile takes to update, and NOTHING to do with target noise margin resets. Usual support guff

modem stats at 19.37 28/09/12

ADSL Line Status
Connection information
Line state: Connected
Connection time: 0 day, 06:47:55
Downstream: 1,440 Kbps
Upstream: 448 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.2 dB / 11.0 dB
Line attenuation (Down/Up): 63.5 dB / 31.5 dB
Output power (Down/Up): 17.0 dBm / 12.1 dBm
FEC Events (Down/Up): 5518 / 385
CRC Events (Down/Up): 134 / 112
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 688 / 43
Error Seconds (Local/Remote): 0 / 0

IP Profile should catch up at some point if you can hold this speed now

Basically you look to be back to a 6dB target noise margin now

That's excellent.

As Andrew says, it looks as though the margin has been reset. Not only that, but you've even managed to reach 1440kbps sync, which in a few days will get you a 1250kbps IP Profile.

Keep the router switched on, even if you turn the computer off .

Latest stats!

ADSL Line Status
Connection information
Line state: Connected
Connection time: 3 days, 00:09:55
Downstream: 1,440 Kbps
Upstream: 448 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.2 dB / 11.0 dB
Line attenuation (Down/Up): 63.5 dB / 31.5 dB
Output power (Down/Up): 17.0 dBm / 12.1 dBm
FEC Events (Down/Up): 67068 / 1461
CRC Events (Down/Up): 1249 / 644
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 7967 / 357
Error Seconds (Local/Remote): 0 / 0

And speed!

Download speedachieved during the test was - 1.14 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.44 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1.25 Mbps

Hasn't been that good since before I changed to BT last October, hope it holds

Perfect.

If you are wondering about the error rates, those are very good as well.

Thanks