BT's FUP

Keep getting calls from BT along the lines of have I heard about their new service ? actually had it installed a few weeks before their first offer

The service is apparently unlimited, unless you go over the FUP which is either 100 or 300 GB and then the 55 mb line will drop to 0.5 mb for the rest of the month as punishment

During that time, the service will not be any use for streaming music, films or playing online games

BT sales guy was apparently not aware of the issue or implications...

plus they ban various torrent sites even if those sites are offering music promoted by the artists in a bid to get more exposure...

What's the new service called?

Did you carry on the conversation in a way to establish which service the spamming caller was actually going to try to sell you?

had a 10 min chat with the guy, he had never come across BT nerfing anyone's connection and was interested to find out

the speed increase from 35 to 55 mb would be of interest

the likely drop after the 1st, maybe the 2nd week to 0.5 mb as a "punishment" is not of interest

You've lost me completely. Not only do I not know what "nerfing" means, it begins to sound as if you aren't aware he was talking utter balderdash. I thought your opening post was making a joke about the lunacy of what he said. Now I'm not so sure you were.

Years ago they had a 100GB FUP. That was upped to 300GB. That was removed and it went unlimited download GBs in April 2011.

Gamer talk! Doesn't realise we're not all gamers.

Was he spammed? I read it that he gets BT sales calls, talking rubbish, after he'd already joined them, but he's not very clear

See my first reply to him. It had to be a spammer for something, or else a mammoth cockup by whoever employs him to push BT.

See my first reply to him. Still waiting for an answer.

Sounds like another case of an outsourced call center with p*** poor training

in reply to "See my first reply to him. Still waiting for an answer"

There is no 'new' service - the salesman was referring to BT Infinity. Try and keep up

Edited by zebedee (Sun 23-Dec-12 00:17:25)