If you are only talking about how I responded to XRay, I had good cause, but now I got to know him so my later responses to his posts have been humour and I'm sure he knows that. I even thanked him in the EE forum!

If you are suggesting there is more to it than the spat with Xray then I urge you to point out specific infractions. You saying I am ungenerous or childish without pointing out where you believe I acted this way is just that to me so either explain further what you mean else I'll put you in with the trolls and ignore your post..

I wasn't provocative or rude to anyone who didn't deserve it and I haven't been ungenerous or childish. I had a spat with XRay and he deserved it because his intent was to be annoying and I don't suffer that type of annoyance from anyone without giving some back.

I have occasionally posted because I am annoyed or angry towards BT because BT are purposely overcharging and they have been doing it for a long time. This isn't my opinion, it is fact, and I know this because they have been doing it to me for a long time and anyone who tries to tell me I am the only one being overcharged will be dealt with as an annoyance.

Maybe it doesn't matter to you that BT charge others a reduced price without informing their loyal customers who are paying significantly more but it matters to me and I have little doubt they are doing it to a significant number of their customers. To me it is like they are stealing from us.

Maybe BT should have a moral obligation to look after their customers and that should include NOT ripping them off with overcharging so perhaps BT need to be more generous of spirit?

When the cost of our package goes up we the customers have to pay it or find another supplier and when the prices go down we have no knowledge of it. BT inform us when the price goes up yet BT is silent when the price go down.

The cost of my unlimited broadband is £29.40 and yet it's going up soon. That to me means a significant number of BT's customers are also going to have to suffer a price rise soon. BT told me on the phone the cost of my broadband package is going up to £31.x. I am not making this up! BT will soon be taking more money from my bank account for my unlimited broadband package but I have learned I can receive the same broadband package from EE for £2.50 so to me it is like they are intending to STEAL even more money from me.

Is my annoyance and anger towards BT not warranted???

An eight paragraph diatribe against all and sundry - me, XRaySpex and BT - is not what I or any normal person would regard as a measured response to someone who suggested you show a little appreciation, and not be such an offhand moaner.
You have problems - we all have - but your behaviour won't cure yours: I suggest a bit of introspection, and see if you could have put your case and your responses to those who would wish to help you, a little nicer and more clearly.
We that post here fall broadly into two categories: those that want help and those that can offer same.
Those that want help need to put their problems as clearly as possible - and don't get "precious" when someone asks for more information, as you clearly have done. Look at your series of posts on this matter, then reconsider whether you have any reason to take exception to the comments of others.
Troll - me?
I think not: my comments over the years on TBB show exactly who and what I am, and it isn't a troll.
Despite your reasonable criticism of BT - I have done so here myself on occasion - you must try to conduct yourself as a mature grown-up, and not someone prone to "hissy fits".
I have no further comment to make - despite the probable, provocative reply that my comments to you will elicit.

You're most welcome "X".
On here it's nice to have a little banter and good-humourdness, but when it gets a bit petty-minded and personal, it makes you take stock and say "this isn't what TBB is about - nor should it be".
Griping against BT is often legitimate - I'm still having problems with my so-called 80/20 Infinity - but behaving like an adult i.e. in a measured way, is the only chance you have of a satisfactory resolution.
Cheers, Les.

So you are defending XRay. I made a good read!!

I had already figured out XRay is a fine member of this community but at the time he deserved my disdain. Enough said.

My new broadband giving almost 11Meg!

ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 00:56:06
Downstream: 10.97 Mbps
Upstream: 1024 Kbps

ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 9.1 dB / 9.1 dB
Line attenuation (Down/Up): 30.0 dB / 13.5 dB
Output power (Down/Up): 18.9 dBm / 12.5 dBm
FEC Events (Down/Up): 8285 / 0
CRC Events (Down/Up): 51 / 11569
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 388 / 13714
Error Seconds (Local/Remote): 33 / 5530

All I did was change the HomeHub 3 login details to my new provider login details and 6 Meg BT to almost 11 Meg C&W with a little margin for increasing it further!!!

I didn't change anything else so looks like the months with a locked 15 dB noise margin was a BT glitch/fault.

Also, sorry I didn't engage further the last couple of weeks. I was warned it could be looked upon as spamming for EE!

I still am not happy about the BT overcharging but I'm not going to spend time on it. Maybe XRay is correct again and noone will be able to do anything about it.