In reply to a post by Chrysalis:

are you ratty from bt care forum?

Well he's been registered here for a while (2004) so it's unlikely he's a refugee from the BT Care forum who's registered here, specifically to continue his/her campaign.
Having said that he's posted only 48 times since 2004 and 20 of those posts have been in the BT Broadband board (here) and all of those in the last three weeks (so if he's been around for 8+ years; he's been very quiet for most of that time - which is odd, considering he appears to have a great deal of knowledge to impart).
It's very uncommon for someone who knows more than Andrew and Bob to have been hanging around here for over eight years without really joining in and passing on some of that knowledge!

We need to try and keep the thread on topic, so PM'ing rather than posting a highly amusing sequence of quotes from it.

In reply to a post by robertcrowther:

If you look at this website then see the difference to what level of information you provide: http://www.plus.net/support/broadband/speed_guide/br...

which states:

1. Broadband Products
Our broadband is supplied over the BT Wholesale network.

which may be true for PN, but not for FTTC suppliers in general.

It seems you are mistakenly extrapolating PN's situation to all other FTTC suppliers.

Also, there is no need to be rude, as you have been, when you disagree with others' opinions. This is a Forum, after all.

The BT Openreach DSLAM acts as an Intermediate Agent to insert the sync speed and certain other data into DHCP Option 82 (Sky) or a PPPoE Vendor Specific tag (just about everyone else) - see SIN 498 section 2.1.7 and TR-101 section 3.9 and appendices C and D.

Edited by deleted (Sun 13-Jan-13 00:21:55)

In reply to a post by robertcrowther:

I don't work for BT, but I do know a lot of people who do (approx 100 people), due to the fact I live about 200 meters from one of BT's major sites.

So all these people who work for BT are wrong are they?

Quite possibly.
I'd no more expect people who "work for BT" to have in depth technical knowledge (or be able to comprehend that knowledge), than I'd expect people who make the PCBs to know about targeting algorithms of laser guided missiles.

I'd certainly not trust third-hand (possibly even more) Chinese whispers coming from someone who knows someone who works for the company designing these systems.
For all we know, these BT people you "know" could be cable jointers, trench diggers, xDSL installation "engineers", or highly qualified designers of the very systems we're discussing.
Since you still refuse to tell us why you're qualified to make the claims you do, we have to assume the worst (that the BT people you know are people who paint cabinets green).

Oddly enough; this "Ratty" guy also claims to know loads of people who work for BT

In reply to a post by adebov:

In reply to a post by robertcrowther:

I don't work for BT, but I do know a lot of people who do (approx 100 people), due to the fact I live about 200 meters from one of BT's major sites.

So all these people who work for BT are wrong are they?

Quite possibly.
I'd no more expect people who "work for BT" to have in depth technical knowledge (or be able to comprehend that knowledge), than I'd expect people who make the PCBs to know about targeting algorithms of laser guided missiles.

I'd certainly not trust third-hand (possibly even more) Chinese whispers coming from someone who knows someone who works for the company designing these systems.
For all we know, these BT people you "know" could be cable jointers, trench diggers, xDSL installation "engineers", or highly qualified designers of the very systems we're discussing.
Since you still refuse to tell us why you're qualified to make the claims you do, we have to assume the worst (that the BT people you know are people who paint cabinets green).

Oddly enough; this "Ratty" guy also claims to know loads of people who work for BT

From what I have been told, Ratty is senior management in BT

In reply to a post by robertcrowther:

From what I have been told, Ratty is senior management in BT

But like you've said; there's no way of knowing you can trust what people have said.
For example; I could tell you I'm a senior captain with British Airways, and you'd have no way of knowing if it's true (which it isn't, BTW).

This Ratty bloke certainly doesn't post like he's in a senior management position (he certainly doesn't know how to talk to people).
And being a senior manager for BT doesn't necessarily qualify him to make the claims he does (my senior managers have zero understanding of the technical aspects of my job).

EDIT: Plus there's a flaw in the BT forums... How can a senior BT manager be allowed to post as a member of the public, without having to state his "interest"?
Do BT really allow their senior managers to go around their forums making wild claims and insulting BT customers? This guy should be reprimanded by his managers.

Edited by adebov (Sun 13-Jan-13 13:27:03)

In reply to a post by adebov:

In reply to a post by robertcrowther:

From what I have been told, Ratty is senior management in BT

But like you've said; there's no way of knowing you can trust what people have said.
For example; I could tell you I'm a senior captain with British Airways, and you'd have no way of knowing if it's true (which it isn't, BTW).

This Ratty bloke certainly doesn't post like he's in a senior management position (he certainly doesn't know how to talk to people).
And being a senior manager for BT doesn't necessarily qualify him to make the claims he does (my senior managers have zero understanding of the technical aspects of my job).

I don't take the word of people on the internet, but I do take the word of people I know in real life and they have confirmed to me who he is.

If you read his posts you will note that he responds to what people say, ie. If someone throws an insult he throws it back. People need to understand that if you throw insults to people you should expect it back. As for not sounding like a senior manager, maybe that's why he has just a normal user name and not a BT one, so that way he can post as a customer would.

Throwing insults back is not the way to conduct yourself on an online forum, it is to report those persistently doing this and moderators can then investigate.

If a senior manager of any company is seen to be throwing back insults to customers then it would result in more senior management taking measures.

In reply to a post by MrSaffron:

If a senior manager of any company is seen to be throwing back insults to customers then it would result in more senior management taking measures.

Exactly my point.