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Standard User deleted
(deleted) Thu 28-Feb-13 07:28:22
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Can't log on via website


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I can't get into my BT mail this morning via the logon screen. I get the 'invalid username or password' message but I know it's correct. Anyone else seeing this?
Standard User andysm
(regular) Thu 28-Feb-13 08:19:26
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Re: Can't log on via website


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Working for me.
Standard User deleted
(deleted) Thu 28-Feb-13 08:46:49
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Re: Can't log on via website


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The chat lady in India said that my password was 'invalid' and she has re-set it. Why it suddenly became invalid, who knows, as I've been using it for months. I can recommend the chatline on the help section of BT's website; very quick and efficient! Of course, if your broadband has gone down it's not available.


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Standard User Jaggies
(committed) Thu 28-Feb-13 09:55:25
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Re: Can't log on via website


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Working here now, but was down earlier this morning.

Brian
From September 2001 on BTopenworld Home 500/Home 1000/Home 2000. Then ADSLMax on <n>ildram. Moved to ADSL2+ from ADSL24. I'm now with plusnet. I'm not saying who I work for. Any opinions expressed here are my own.
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