You are now introducing levels of customer support when we were discussing Traffic management. Or are you trying to say that your "Tier 2" support talks to their computers in real time to effect Traffic management?
'Tis you that is OT; I was simply responding to Chrysalis' generalisation about BTw based ISPs to show that it didn't always hold. Indeed he invited corrections.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC



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