As you can only measure packet loss on a hop, it's quite apparent that if there's no packet loss on the 2nd, 3rd, 4th etc. hops but there is on the 1st, then it's the 1st hop that's at fault. i.e. somewhere between the gateway and your PC - the local loop.

Hi, works fine for me pinging my gateway.

Can see it here
TBB
http://www.thinkbroadband.com/ping/share/5a291dc1dad...

f8lure
http://f8lure.mouselike.org/index.asp?DoAction=ViewH...

Little bit of packet loss showing already...

Edited by deleted (Fri 22-Mar-13 14:24:50)

213.120.155.227

I can ping it from home succesfully but no joy with a BQM

http://www.thinkbroadband.com/ping/share-large/eca89...

EDIT
Success with the 3 IP in a tracert, is this the gateway?

Edited by deleted (Fri 22-Mar-13 22:41:22)

it would help matters tho if you did post your gateway ip.

and if you kept your pc on for at least one full day so we no see bits of full packet loss.

I can confirm the issue the OP posted and I confirmed still exists.

But again it doesnt seem to be affecting the usage of my connection so I currently suspect its a peering./transit issue.

thursday

[img]http://www.thinkbroadband.com/ping/share-thumb/7ca20...[/img]

friday

[img]http://www.thinkbroadband.com/ping/share-thumb/7dfc3...[/img]

Edited by Chrysalis (Fri 22-Mar-13 22:39:13)

In reply to a post by Chrysalis:

it would help matters tho if you did post your gateway ip.

Follow his f8lure link, it's on the graphs and in the page title.

Which hop in a tracert is your gateway IP?

I've not seem this issue posted on plusnet since their first update, whatever they did seems to have cleared it for then. Still seeing it on BT though.

The 2nd hop like normal users.

Just had a weird moment...

Connected to the modem to check line stats around 4000 crc and 350 hec for a 24+ hour connection.

SNR margins perfect 5.9/6 down and 6 up. I then unplug the LAN2 like I always do when I go back to use the Internet. It can no longer establish a PPPoE connection, I try to connect in the HomeHub doesn't resolve it, so I restart the HomeHub. Still no PPPoE connection, I try manually again in the HomeHub nope still not having it. I log into the modem to find 300000 crcerrors, 230000 fec and about 250000 HEC errors. I try a reset of the HomeHub, still won't connect, try to manually connect again. Nope not having it, phone BT they do the normal standard restart the HomeHub & Modem. Restarting the Modem actually worked, still doesn't explain why the PPPoE connection wouldn't connect as the modem was synced the whole time and I've done what I did plenty of time's before.

Mine doesn't respond to BQM so I guess it's not possible to setup a BQM on all gateways. It works fine on the thrid hop but that's not my gateway IP.

If you have a spare LAN port on your router/switch you can connect a spare ethernet cable to LAN2. You'll then be able to acess stats and internet at the same time and setup 24/7 stat logging, that will show up ay problems.