Yes, it has been diagnosed to be on the local loop. Had an engineer here for two days shown him the 353m errors in 3 days, though the errors are at 15, 000 per min throughout the day and don't get packet loss all the time while it even as it that.
"Openreach are going to look into changing the cable between your property and the cabinet. However as there are currently no spare pairs available, they may need to add new cable or take some from elsewhere. Though they could give a final position and advise no further engineering is possible, as the line meets the Universal Service Obligation (USO) to provide a working phone service. Unfortunately broadband performance is not covered by this USO."
Though I will suspect they will not change the cable, I don't really see how that is allowed. BT sell broadband to an "acceptable" level this isn't acceptable, also they shouldn't provide Broadband down a phone line if they aren't going to maintain/replace over Broadband faults.
There have been moments where there has been packet loss gateway and my connection so maybe there is a bit of both.
Edited by deleted (Thu 28-Mar-13 12:03:52)