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Standard User deleted
(deleted) Sat 27-Apr-13 16:24:21
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Re: New ADSL2 connection - Slower than my previous connectio


[re: RobertoS] [link to this post] 		 
I have rung the team that was helping me and told them, I was told I would be called back, but haven't heard anything yet.

I've reset the hub but it makes no difference.

It seems that the original hub doesn't handle adsl2+ or I just have a faulty one, its strange that it worked perfectly with adslmax for 6 years though !
Standard User RobertoS
(sensei) Sat 27-Apr-13 16:27:16
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Re: New ADSL2 connection - Slower than my previous connectio


[re: deleted] [link to this post] 		 
Sounds more like it just doesn't handle ADSL2+.

Can you set it to G.DMT or G.992.1 in the GUI? That should get you back to your ADSL Max speeds until you get a replacement.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User deleted
(deleted) Sat 27-Apr-13 16:29:48
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Re: New ADSL2 connection - Slower than my previous connectio


[re: RobertoS] [link to this post] 		 
Its a BT home hub, the original white one (with the place for the phone).
I can't see anything in the GUI to change back to ADSL Max unfortunately.


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Standard User RobertoS
(sensei) Sat 27-Apr-13 16:32:42
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Re: New ADSL2 connection - Slower than my previous connectio


[re: deleted] [link to this post] 		 
It won't say ADSL Max. You are looking for the ones I gave. Possibly labelled Mode.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 54.2/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User XRaySpeX
(eat-sleep-adslguide) Sun 28-Apr-13 02:59:56
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Re: New ADSL2 connection - Slower than my previous connectio


[re: RobertoS] [link to this post] 		 
In reply to a post by RobertoS:
Sounds more like it just doesn't handle ADSL2+.
It wouldn't say this then:
In reply to a post by Merly:
Modulation: G.992.5 annex A
but it might not handle ADSL2+ properly or need a firmware update to do so.

EDIT: Rather remiss of BT to upgrade connection but not send out new router, knowing OP has original router for years running only on ADSL Max.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Edited by XRaySpeX (Sun 28-Apr-13 03:03:16)
Standard User gt94sss2
(experienced) Sun 28-Apr-13 06:19:12
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Re: New ADSL2 connection - Slower than my previous connectio


[re: RobertoS] [link to this post] 		 
In reply to a post by RobertoS:
Sounds more like it just doesn't handle ADSL2+.


Something is obviously wrong with this particular Home Hub unit.

However, they all support ADSL2+. BT have a helpful list confirming this.

Regards
Sunil
Standard User deleted
(deleted) Sun 28-Apr-13 10:02:48
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Re: New ADSL2 connection - Slower than my previous connectio


[re: gt94sss2] [link to this post] 		 
Thanks everyone, looking at that list - I have the home hub 1.0
Its running 6.2.6.h firmware, which seems to be the latest.
Standard User deleted
(deleted) Tue 30-Apr-13 18:53:26
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Re: New ADSL2 connection - Slower than my previous connectio


[re: deleted] [link to this post] 		 
My new hub arrived today, now getting around 16 download speed, fingers crossed the new hub has fixed the problem.
Standard User deleted
(deleted) Mon 17-Jun-13 13:25:07
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Re: New ADSL2 connection - Slower than my previous connectio


[re: deleted] [link to this post] 		 
Hi Merly, did you get this problem solved? I upgraded my BT broadband to the same as you, just under a week ago, and I'm having a lot of problems.
Everything is running very slow, and videos take so long to load, then keep buffering.
I have never had this problem before, and I had been on the same basic package with BT for more years than I can remember.
I'm beginning to wonder if I have done the right thing. All I wanted was to be able to use it more than I could on 10gb.
I didn't realise anything would change like that. Is is a waste of time?????
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