This thread is about the HH5. Where do you think the stats come from then?
Possibly from the support desk diagnostics page or whatever they call it. I'll have to check the HH4 again to see if those stats are there. I know the HH4 logs the SNRM in the event log at first connection, so I wonder if the HH5 stats for SNRM are static or update on every page refresh.
Oliver.