Question. Who had to pay for their hub's? Or did you get it free for extending contracts?

Mine was free, I'd only just re-joined BT after leaving Sky, so I signed up for 18 month contract and my Home Hub 5 was free (bar the postage).
Well pleased with it though, nice fast stable connection.

Just received my HH5 to replace my HH3.
I can only get it to work if I connect the Openreach modem.
If I set it up without the OR modem I just get a orange power light.

Am I missing something here or do I still need the OR modem?

Edited by logicblock (Mon 25-Nov-13 09:34:11)

hh5 does not need the openreach modem.
try plugging it in again, turn it on, and leave it for a couple of minutes

In reply to a post by logicblock:

Just received my HH5 to replace my HH3.
I can only get it to work if I connect the Openreach modem.
If I set it up without the OR modem I just get a orange power light.

Am I missing something here or do I still need the OR modem?

The HH5 takes quite some time to get up an running, its probably only a few minutes but it does feel like an age.

In reply to a post by NUTTER44444:

Question. Who had to pay for their hub's? Or did you get it free for extending contracts?

I was offered one free if i extended my contract but they said i would have to either lose my anytime calls or pay more for them as they could not extend my contract and just leave everything as it was, i was told this twice by separate BT operatives but i still don't believe it.

Anyway i bit the bullet and just bought the dam thing.

Hm well it looks like I was going to be charged £45 for one but it would appear that there's a credit on my account for it.................*SHRUGS*

All working now - it does take a while longer to start up than the HH3.
Thanks for your help

Update: I was a little worried as the BTW Speedtest was coming back with 55 Mbps, just checked again and its now 66.7 Mbps

Edited by logicblock (Mon 25-Nov-13 14:35:46)

£45 isn't too bad, the HH5 costs £129.00 at the BT Shop!

Just went through the Infinity upgrade process online and I was getting offered the HH5 free with £6.95 delivery.