What beats me is why BT haven't learned from Virgin's experience and included modem-only mode in HH5.

Its my view BT are more detached from its users than VM are.

In other words they hide more information, generally think all users are complete newbs and dont listen to feedback as much.

Comparing the hh5 firmware to the superhub firmware only illustrates this. The hh5 is way more locked down than the superhub is.

Give it a year or so and we my start to see many complaints rise, we may not, on the the btcare forums most people do seem to use the homehub devices.

Bear in mind on the dsl platform, technical users can use a different isp such as plusnet, whilst on cable they all remain on VM so there is more of them with a bigger voice.

Edited by Chrysalis (Fri 06-Dec-13 15:19:57)

How are you getting remote updates to an HH5 not on BT Retail's network I wonder!!!!

Or is it just TR-069 operating (ab)normally on your PlusNet connection? To me it looks to be outgoing not incoming.

it could be the hh5 expects signals at intervals to keep it activated and when they stop coming it gets turned off?

either that or its phoning home, even on a different isp.

In reply to a post by roughbeast:

What beats me is why BT haven't learned from Virgin's experience and included modem-only mode in HH5.

Best guess because at this time you still get an Openreach modem with BT Infinity. When they go PCP-only maybe they'll reconsider but for now if you want a modem mode you can just, well, use a modem.