BT Wholesale Broadband Performance Test

Following on from the HH5 messing up my line thread i have noticed there is still something wrong.

Using the BT Wholesale Broadband Performance Test site i get 75Mbit without question, every time no problems at all, using every other speedtest site on the planet (including the TBB one) i get 38Mbit. My upload is 10Mbit no matter where i test. I also tried downloading some big files and never got over 38Mbit so whats going on?

Stats are:

6. Data rate: 20000 / 79995
7. Maximum data rate: 30784 / 108023

Downstream: 78.12 Mbps
Upstream: 19.53 Mbps

Somewhere in BT's system it thinks you are on a 40/10 product, and the BT Wholesale download is somehow bypassing that part of the system. The other speed testers can't do that bypass so hit the cap.

What are the last two lines about in your post?

In reply to a post by Alnath:

Using the BT Wholesale Broadband Performance Test site i get 75Mbit without question, every time no problems at all, using every other speedtest site on the planet (including the TBB one) i get 38Mbit. My upload is 10Mbit no matter where i test. I also tried downloading some big files and never got over 38Mbit so whats going on?

Which Infinity product are you on? Check in "My BT" on bt.com

The cheaper product limits your speeds, but the link from your HH to the cabinet is always at the best it can do, the speed limit is later in the network.

Edited by jchamier (Fri 13-Dec-13 17:54:44)

????
Since when did 40/10s sync at 80/20 on a short line?

It's the IP profile we need to see, clearly syncing at 80/20 on a really short line.

Upstream IP Profile is always the product figure,i.e 2000kbps, 10Mbps, 20Mbps. Mine:_

Upload speed achieved during the test was - 12.57Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

Stats:-
Max: Upstream rate = 14603 Kbps, Downstream rate = 58844 Kbps
Bearer: 0, Upstream rate = 14391 Kbps, Downstream rate = 59418 Kbps

In reply to a post by RobertoS:

What are the last two lines about in your post?

It is the IP profile for my connection.

In reply to a post by jchamier:

In reply to a post by Alnath:

Using the BT Wholesale Broadband Performance Test site i get 75Mbit without question, every time no problems at all, using every other speedtest site on the planet (including the TBB one) i get 38Mbit. My upload is 10Mbit no matter where i test. I also tried downloading some big files and never got over 38Mbit so whats going on?

Which Infinity product are you on? Check in "My BT" on bt.com

The cheaper product limits your speeds, but the link from your HH to the cabinet is always at the best it can do, the speed limit is later in the network.

Infinity 2 hence the problem, i ran at 75/18 for 2 years till i bought the sodding HH5

In reply to a post by Zarjaz:

It's the IP profile we need to see, clearly syncing at 80/20 on a really short line.

The IP profile is clear enough to see in the original post.

Downstream: 78.12 Mbps
Upstream: 19.53 Mbps

If that is coming from the HH5 it is very odd.

If it is coming from the Further diagnostics of the BTW Broadband Performance Test, that would be the first ever such reported.

For the two to be different would, to say the least, be interesting.

I suggest that the test would give 77.43Mbps/20Mbps. Unless it gives approximately 40/10 which would explain your problem.

As we have not seen upstream "real" IP Profiles before, I can only work from the downstream 79995kbps. The calculation for that on FTTC is 0.9679 x sync, equalling 77.43Mbps. The downstream one you have given is approximately 0.9769 x sync. Note the central two digits are transposed.

Your upstream figure is exactly 0.9769 x sync.

If you feel like it, please run that test . Don't bother with all the red instructions, we aren't bothered about the speed.