Thanks for the details, but the install happened yesterday, so all I have is the BT Hub v5.

I also have a Technicolour TG582N if it's any help?

In reply to a post by ryant704:

On the installation day an engineer should install a modem, either a ECI or a HG612.

Not since Jan 1st 2014.

Now ISPs can have a "wires only" install where the engineer has no need to visit your home. The ISP just posts you a router, and you use it with microfilters (as we all did in the past with ADSL).

Afraid not, you could buy a HG612 off a well known auction site.

I did forget this at the time but I don't know any ISPs who have offered this yet, I would expect BT to offer it first.

Though I think fixing the HH5 so it doesn't reset every day for a majority should be their priority first.

In reply to a post by ryant704:

I did forget this at the time but I don't know any ISPs who have offered this yet, I would expect BT to offer it first.

Sky offer FTTC with no engineer visit.

My mate was installed 6th Jan, Sky Fibre, no visit from openreach. They posted him the SR102 hub and filters.