What is? Not just dialling 1571 and just listening to it; that's free and always has been.

Please no, don't yank Bob's chain, life is too short !

In reply to a post by XRaySpeX:

In reply to a post by Bob_s2:

but it is now chargeable

What is? Not just dialling 1571 and just listening to it; that's free and always has been.

Yes you can dial 1571 and it now says 'This line doesn't have a call answering service' and you don't get charged for being told that you don't subscribe for this service , however >>

##BT Answer 1571 is a great, easy to use voicemail service � just dial 1571 from your home phone to check your messages, or you can also access them remotely. This service costs £1.75 a month.##

In reply to a post by Zarjaz:

What is? Not just dialling 1571 and just listening to it; that's free and always has been.

Please no, don't yank Bob's chain, life is too short !

Innocent posters like Moi might not be aware of Bob's chain........is it electrified ??

Whereas here is the offending part of the bill for my line that is subscribed to 1571:

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ...£4.18

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ...£4.18

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ...£4.18

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ...£5.25

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ...£5.25

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ...£5.25

BT Privacy with Caller Display free for 12 months ............................................. £0.00
30 Dec - 15 Mar 14

BT Privacy with Caller Display free for 12 months ............................................. £0.00
16 Mar - 15 Jun 14

Note the repetition of dates! Only one entry of each batch is valid.

Are you on quarterly billing or monthly billing?

In reply to a post by XRaySpeX:

Whereas here is the offending part of the bill for my line that is subscribed to 1571:

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ...£4.18

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ...£4.18

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ...£4.18

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ...£5.25

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ...£5.25

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ...£5.25

BT Privacy with Caller Display free for 12 months ............................................. £0.00
30 Dec - 15 Mar 14

BT Privacy with Caller Display free for 12 months ............................................. £0.00
16 Mar - 15 Jun 14

Note the repetition of dates! Only one entry of each batch is valid.

Is it possible that their Bill-Printer sneezed or maybe someone is preparing an elaborate April the 1st hoax .....on you ???

In reply to a post by KelvinBridge:

Yes you can dial 1571 and it now says 'This line doesn't have a call answering service' and you don't get charged for being told that you don't subscribe for this service , however >>

Yes, you can equally dial 1571 and it says 'Welcome to BT Answer. You have the following messages ...' and you also don't get charged for being told that you DO subscribe for this service.

What's your point?

Nobody's denying that you do get charged for having the service, but not for making the call!

Quarterly as you can see from the periods.

In reply to a post by XRaySpeX:

Quarterly as you can see from the periods.

Possibly an issue that only affects quarterly billed customers? Have you seen evidence of this on monthly billing too?

No, I've only see the 1 bill for my 2 lines and as I said in OP both lines are billed wrongly.

For completeness the bill for the non-1571 line reads:

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ... £4.18

BT Answer 1571
4 Jan - 15 Mar 14
This is the cost of your BT Answer 1571 up to 15 Mar 2014 at £1.75 a month ... £4.18

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ... £5.25

BT Answer 1571
16 Mar - 15 Jun 14
This is the cost of your BT Answer 1571 charged in advance (£1.75 a month) ... £5.25

BT Privacy with Caller Display free for 12 months ............................................... £0.00
30 Dec - 15 Mar 14

BT Privacy with Caller Display free for 12 months ............................................... £0.00
16 Mar - 15 Jun 14

I'd admit I'm extrapolating from my experience as I'm not anything special to BT.