Well before you get banned encourage a few other posters over here.

I've left BT now but still believe what they are doing is a damned disgrace and in no way right. It deserves to be questioned.

Oh an contrary to my earlier post I now don't think there is an issue with the HH5 at all it works fine on my new ISP.

What exactly are BT doing in that case?

Edited by deleted (Sun 06-Apr-14 18:12:59)

Yet another PPP LCP Thread on the BT Forum:-

PPP LCP Send Termination Request

How long before it gets locked and closed with another irrelevant answer from the mods I wonder?

Well well well:-

https://community.bt.com/t5/BT-Infinity-Speed-Connec...

This was happening to me for over 3 months of total denial from BT. As I have said already I left them due to non-existent customer service, being banned from the forum for raising these issues, for them dropping my connection from 80/20 to 40/10 then capping it at an even lower speed, for throwing all the help I gave them working with the Executive Technical Complains for 3 months back in my face.

Since I left I've suffered no disconnections, other than when using the HH5 which I've now ditched in favour of a ZyXEL 3300-N which is fantastic. My speed is better, my ping is lower and I pay less per month.

Thanks for the honesty BT!

So their workaround is to turn off smart wireless? I'm not sure that will fix the instability reported by people who don't use wireless

@BatBoy, yeah I was being a little sarcastic in my final comment to BT

I did use wireless for phones and tablets usually on channel 9 with the HH5 when I had Infinity 2 (the name refers to the amount of time you will wait for an honest answer out of BT btw not the service speed!).

I still stand by my comments especially after changing providers and having no issues with OpenRG or PPP LCP.

It's even better now that I've dumped the cr*p HH5.

In reply to a post by Busa:

This was happening to me for over 3 months of total denial from BT.

I've only glanced at recent BT Forum posts and may have misunderstood, but my impression was that the HH5 'reboot every half hour' fun and games was the result of a recent 'fix' provided by BT to people's hubs, and it's that that turning off smart wireless is somehow supposed to mend. I think your HH5 problems, and similar ones experienced by other people, go back much longer - and may or may not have been sorted (to some extent?) by that failed fix.

Personally, I gave up my HH5 a week or so ago and am using my original HG612 modem with a new Asus RT-N66U router. A MUCH better experience altogether!

p

Post deleted by seb

In reply to a post by Busa:

The final straw was the Nazi regime of Moderators in the BT forums, fine if you are a total fanboi (or perhaps BT employee posing as a customer?) who posts total [censored] (you all know who they are!)

You mean the N.A.S.A. Systems Analyst?

In reply to a post by Busa:

Well well well:-

https://community.bt.com/t5/BT-Infinity-Speed-Connec...

This was happening to me for over 3 months of total denial from BT. As I have said already I left them due to non-existent customer service, being banned from the forum for raising these issues, for them dropping my connection from 80/20 to 40/10 then capping it at an even lower speed, for throwing all the help I gave them working with the Executive Technical Complains for 3 months back in my face.

Since I left I've suffered no disconnections, other than when using the HH5 which I've now ditched in favour of a ZyXEL 3300-N which is fantastic. My speed is better, my ping is lower and I pay less per month.

Thanks for the honesty BT!

Most seem to rubbish the ZyXel 3300-N. I would need better reviews to spend that sort of wonga. http://www.amazon.co.uk/product-reviews/B00DFVNO04/r...

Well I can only speak from experience and after updating the firmware to the latest version. Maybe some of those reviewers had not updated the firmware or knew what they where doing with the unit.

I hardly think 5 reviews are representative either to be totally honest. I had no issues setting it up at all, well other than figuring out port forwarding which granted took me all of 15mins to sort out.

Edited by deleted (Fri 18-Apr-14 21:50:54)