It was more to do with the fact I work away a lot and the ip was constantly changing which prevented me from any remote access to my home pc etc.. I've now left BT and contrary to my earlier post the HH5 was still causing issues so I ditched it in favour of a ZyXEL SBG3300-N which is rock solid, does not drop out at all, my download speed is now some 4Mbps faster than it ever was on BT Infinity 2, my ping is much lower and I pay less. I'd also add I now have a static ip address, do yourselves a favour and ditch the shocking service offered by BT and it's third world call centres, I did and I'm very happy.
Edited by deleted (Sun 27-Apr-14 00:03:06)