In my experience, if it is a contractor install they try to get away with the least possible effort and they are pretty pants. As it happened, I already had a decent X1E faceplate which I hadn't noticed he had left in place as I wanted to give it to a friend and, according to the engineer I had recently, the installer should have at least offered me the new faceplate but he was just interested in getting out of there ASAP.
Edited by deleted (Mon 05-May-14 23:19:14)