Edited by deleted (Fri 09-May-14 16:56:47)

Send an email to BT's CEO gavin.e.patterson, his email uses the name as shown and ends with @bt.com and it will get picked up by the UK squad, they can sort out a BACS payment. I complained when they told me it would be 10 workings days for a cheque and nothing happened. They then said they would send a cheque in a further 5 to 10 days at which point I told them in no uncertain terms with Mr Patterson copied that I wanted my payment by BACS and they had effectively lied to me yet again, it was sorted within a few days.

Do not trust a thing this company tells you!

It seems this keeps happening. £100 people getting sent £50 and £50 getting sent £25.

Post deleted by seb

Sky are doing this on their forum many cannot connect to on demand and what they do is PM people telling them they have broken the rules and may be barred.

Customers are just venting their frustration wight eh lack of service and information.

Post deleted by seb