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RobertoS
(sensei) Tue 24-Jun-14 22:46:04

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Re: BT won't let me leave!

[re: deleted] [link to this post]

In reply to a post by HarpingOn:
Don't know which of the avenues of complaint I followed has led to this marvellous situation, but happy.

Was it anything in the Complaints Procedure I gave you yesterday in this thread? Or something you'd already done? Such as an email to the CEO?

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.}

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deleted
(deleted) Wed 25-Jun-14 12:04:08

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Re: BT won't let me leave!

[re: RobertoS] [link to this post]

In reply to a post by RobertoS:
In reply to a post by HarpingOn:
Don't know which of the avenues of complaint I followed has led to this marvellous situation, but happy.
Was it anything in the Complaints Procedure I gave you yesterday in this thread? Or something you'd already done? Such as an email to the CEO?

I suspect it was the complaints page which links to the forum post.

Hard to tell though, as I did raise it with OFCOM too, but I wouldn't have thought that avenue moves that quickly. Still worth logging it with OFCOM though as they probably want to record complaints about practice like this.

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