Around 8am an engineer arrived at my neighbours house (my broadband is "activated" on her telephone number so he had her address and telephone number but my name). She directed him to my house and he was around for well over an hour. His tests were failing because the exchange wasn't testing my line it was testing my neighbour's line.
...
The engineer also explained that because BT haven't actually found a fault using their system he couldn't do much.
Because it is testing your neighbour's line?
Yesterday I spoke to BT's offshore support a couple of times to raise a complaint about my neighbour receving calls about my broadband fault
I don't understand at all what you are telling us about your broadband being activated on your neighbour's number. How can that be, but wouldn't it be the cause of her receiving the calls?
It also stands a fair chance of being why the problem isn't getting solved.
My broadband basic info/help site - www.robertos.me.uk |
Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. -
BQM
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
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