In reply to a post by GeeTee:

How on earth are they obtaining licenses from MS to commission new boxen with Win3.11?

I have asked the same question ... and cannot get an answer except "They are licensed and it has been agreed with MS".

Interesting. I guess MS aren't averse to raking in a few quid on software ~20 years old. I presume this isn't on a regular PC setup?

I have xp and when I move to infinity it would work then it didnt work if I switch modem on and of it will sometimes work. I phoned help about 10 times .they said it was my computer. I put a clean copy of xp and it still does not work. It works on my laptop which is windows 7. The experts said it was a coincedence that it worked with and my compte r before infinity and my computer must have gone wrong during the change. Another think they said was that it could be a pirate copy I told them it wasnt. I said I had changed the ethernet cable 3 times also it wont work with wirless
conection. They could not solve the problem and gave me a months money back and the cost of the modem. If I type ip address it will sometimes it comes up with fault cant find ip address so I am convinced it is a BT software problem

You may need to sort out your XP TCP/IP settings. Good programs to do that automatically for you are DrTCP and TCPOptimizer. (Note the "z" in that, not "s").

Windows 7 sorts itself out.

Edited by RobertoS (Mon 21-Jul-14 19:54:37)

Post deleted by RobertoS

The BT support "technicians" advice is utter rubbish.
First what do you mean can't connect?
Is it that they know they are not connected wirelessly to the router or is it that when opening the browser they get "page cannot be displayed" error?
Until this is verified you are working in the dark
Obviously if you go over there with a laptop, tablet or mobile phone and can connect wirelessly to the router and open a web page, then the problem is on the pc.
Windows XP has a regular history of the tcp/ip stack registry entries becoming corrupted for no good reason. Vista also sometimes suffered, but have never I come across the problem on 7 or 8
Try downloading a small utility called WinsockXPFix.exe which is still available although 9 years old.
A Google search will find multiple download sites. This will reset it for you.
And of course you can always leave it on the pc for them to run again if a problem reoccurs.
You can do it manually using the netsh commands.
Run a Command Prompt as admin and type "netsh winsock reset catalogue" and press return. Reboot and the connection will be fine if that is the problem.
I've also come across firewalls that have become corrupt and totally block access for no reason.
Norton was/is famous for it. Only option is to uninstall the firewall.
Hope this may help.

Edited by deleted (Mon 21-Jul-14 22:35:38)

In reply to a post by rogerfp:

Windows XP has a regular history of the tcp/ip stack registry entries becoming corrupted for no good reason.

What evidence have you of that? I've never had problems with XP's settings.

But does need its TCP parameters adjusted, in particular RWIN and maybe MTU. As I recommended earlier.

No, I've never had a problem with XP and Infinity

We were discussing corruption, not tweaking/configuration.